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January 2024 by Leah F
Stopped by to have a watch band repaired and they fixed it for free! Beautiful store and very kind to do that for me. I will remember thatkindness in the future.
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December 2023 by sharon williamson
Nick and his team have custom made a few pieces of jewelry for me over the years. They do a great job. The craftsmanship and creativity are top notch! They most recently made a custom diamond Apple Watch band. It is truly one of kind designed just for me.
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December 2023 by Laura Hamm
Creative Gems redesigned several jewelry pieces I inherited. They did such a great job breathing new life into these very sentimental pieces. My two new rings and necklace are beautiful and unique. I get compliments on them every time I wear them. I highly recommend Creative Gems. It was a pleasure working with Samantha and Nick!
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December 2023 by Daniel Hagen, Realtor
We had a terrific shopping experience with no pressure. All staff was knowledgeable and courteous. We took our time making several visits before we chose our wedding ring. Expectations have been met and exceeded every step of the way. Thank you.
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December 2023 by Stanford Beauchamp
Samantha was great to work with. She was patient with me throughout the process and made sure to create the exact ring I wanted. Love the engagement ring and wedding band I had created with Samantha.
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October 2023 by Jenna Nelson
I cannot begin to express my gratitude to everyone at Creative Gems!++++ 5 stars! I was devastated and in tears when I broke my engagement ring, that I have had for over 5 years. I called several Jewelry stores in the area about estimates which were way over priced and would not provide the honesty that Creative Gems did. Nor would those other jewelry stores allow me to bring in other jewelry pieces to incorporate into the repair/redesign of my ring to keep things affordable. Creative Gems is family owned and they treat each person that walks through their door as family with kindness, honesty, care, and dedication to their craft. They are true artists in their craft of jewelry making and designing!
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September 2023 by Rhonda Losito
Creative Gems!! I have nothing but the highest praise for each and every interaction I had visiting and conducting business with this establishment! They took my fiance's father's old battered gold wedding band and transformed it into a shiny stunning gold band set with 3 diamonds I had them use from a different ring of mine - just wow!! They connected with me every step of the way, making sure I was involved in the design and the progress all the way through. I will be using them for all my fine jewelry needs and custom creations. I highly recommend!
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June 2023 by Emma Richardson
Can’t recommend creative gems and their staff enough! Me & my fiancé went to custom make an engagement ring and Nick and his staff went above and beyond for us! They taught us so much about jewlery in general and are genuinely nice people. If you’re looking for the perfect jewler, creative gems is it!
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June 2023 by KAREN SANCHEZ
I am so happy with the result of my custom design wedding ring. It is soooo beautiful, I can’t stop looking at it!!! Communication was key for me in this process and Creative Gems exceeded my expectations. My experience in working with them was great and I highly recommend using them for any jewelry service but especially for a piece that is special to you.
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June 2023 by Matthew Hilgenberg
Returning customer. I’ve had a couple watches repair at this establishment and also purchased some watches. Excellent service all around. I went in this time to have a ring sized, they Expedited my sizing on my ring and it was done perfectly. Would do business again.
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May 2023 by Michael Singer
My wife and I have been married for 50 years, we wanted something special to help us celebrate the occasion. We found it here they have a lot of special things to look at also they can make anything you can dream out.
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May 2023 by Amy Wang
Amazingly friendly staff. They take their time with you for consultation and do beautiful work. I love my ring! Highly recommend!
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May 2023 by Karen Malm
Beautiful store with great employees. I had my wedding ring soldered together and they fixed my favorite watch. Prices not bad. We'll be back!!
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February 2023 by S M.
Again - I came in after calling, to have two watches, and one bracelet resized. I brought in a psycho and a citizens watch, and a very simple tennis bracelet. The woman met me in the middle of the show room floor, it was obvious that she didn't have a place for me. I was standing in the middle of the showroom floor, trying to discuss how I did, or did not want my bracelet, or my watch sized, until she determined what she felt that it should be, she literally took my jewelry from my hands, and took them to the front desk.I continue to try to reach for my bracelets, my watch band sizing ad she was at the register where she took my belongings and engaged with cashier and other clients. At NO time did she excuse herself, or explain. She determined standing in the middle of the floor the sizes, she went into a loooong explanation about the clasp on my Seiko. (Not giving me a breath to ask if it could be replaced) I left a fair rating of my experience and I then find my review is yet blaming me and ALL reviews I've left POST HURRICANE MICHAEL. That's the excuse? How my perception of purchasing, repairing, food, healthcare, auto care....Trust my reviews. This is my beloved hometown I don't bad review any company or service that doesn't deserve it. Giving 5 STARS MAKES MY HEART FEEL PEACE! 1- I've been treated well!!! 2) I'm glad to share these FIVE STAR establishments. She still fails to see the error of her ways. (I also intended to browse and possibly make a purchase from me to me in memory of the 1st year I was divorced.) But - she wanted to be right and even criticize my review as well as me and other reviews I've posted. You can be right or polite. Either way, we didn't do business and I truly hope she gets it's not all about a broken register, she was rushed, disheveled, and from the onset never attempted to make me feel comfortable nor aware she had problems after she ran off with my box. It was very sad and I just left. They're actually still in the car. Yes, that dealership got a bad review too. She needs to take her own advice and made zero money from me, nor will they ever. REVIEWS ARE INTENDED TO INFORM. NOT HAVE THE BUSINESS OWNERS BECOME PERSONAL AND COMBATIVE.
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February 2023 by S “TPM” M
Don’t appreciate how rushed she was. 2 watches (Seiko & Citizens) and a simple Tennis Bracelet resized.She literally had me dangling them in the showroom floor. DETERMINED herself quickly what services I was in for. TOOK my jewelry to the counter to continue working with a couple over their custom purchase problems.I simply took my jewelry from her checkout register and LEFT.Nor did I browse for purchases or speak with her about my other jewelry.Quite rude.I’ve never had stand in a jewelry store to get measured. Typically it’s done over a counter and not rushed.Oh. I’m a native of Bay County and pre Hurricane. Even telling her they were damaged by the hurricane times and I haven’t worn a watch since.THIS TOWN IS SO GREEDY AND INSENSITIVE AND THOSE PIECES HAD SPECIAL MEANING.The young man who answered the phone was very kind and polite. I never saw him.She was RUDE and INCONSIDERATE.
