CVS is a pharmacy that provides essential services, including coronavirus testing for eligible individuals in select states. The testing options include lab and rapid testing, although high demand may lead to delays. Many customers appreciate the service provided by the staff, particularly Christina, who is known for her kindness and helpfulness. She consistently goes above and beyond to assist customers, making her a significant reason for loyalty to this pharmacy. However, experiences can vary, as some customers have reported issues with attitude and customer service. A negative encounter was noted with a staff member at the counter, which contrasted with the generally positive feedback about the pharmacists. One pharmacist was specifically recognized for his effort in resolving a prescription issue, going out of his way to help despite challenges like phone outages. Overall, CVS is described as having a helpful and kind team, especially during difficult times brought on by the pandemic. Many customers express appreciation for the team's efforts and hope for better treatment from the public in return.
We recently changed to CVS from another pharmacy and we were promptly and courteously taken care of. Great experience.
November 2025
I switched to Tyndall Parkway because the lines were to long in Lynn haven. I rarely have to wait. This is my favorite CVS!
October 2025
The manager Micheal was phenomenal! VERY informative, greeted us as soon as we came in, payed attention to the fact I had a coupon, offered to check my insurance benefits, polite and well mannered. It’s rare to see such great customer service these days.