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August 2023 by Juan Pantoja
Did my taxes here in January and have yet to get my return in August l. I called and they won’t do anything further. I’m extremely disappointed in my investment with these people. I will be going to elsewhere to have my taxes done for now on. Complete unsatisfied. Update after calling multiple agency’s I’ve found out that they have filed my taxes incorrectly and now my accounts on hold
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February 2023 by Justin Redmond
It costs $120 to file now with them. They add up charges as they go not discussing them. In my case my final cost was $200 due to an extra form. It’s $100 every extra form such as state taxes. This is opposed to $50 for an online service out the door. They don’t discuss any potential tax benefits for that price either. I am very disappointed with this company.
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December 2022 by Gemini Shadow
Great costumer service
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November 2022 by Jerry Holt
Excellent service. Preparer was knowledgeable and very, very helpful.
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October 2022 by Crystal Williams
The accountant was attentive and was very thorough
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May 2022 by MARY NG'ELECHEI
Excellent customer care, professional.
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May 2022 by Ray Batey
EXCELLENT AND VERY CARING! FAMILY ORIENTED BUSINESS.
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March 2022 by Gwyneth Weaver
If I could give no stars I would. Charging $300+ to file taxes is outrageous and when you decline the service they still want $65 out of you even if you haven’t signed anything.
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March 2022 by Rick Gaal
Forms completed accurately and quality copies of all documents.
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January 2022 by Mike Traxler
Excellent customer service.Kalise Erwin was a tax pro I recommend her.She explained everything.She could make a caveman understand this experience ?.Great job
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September 2021 by Elissa Jones
Very knowledgeable
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April 2021 by Elvin Williamson
Went on line and booked an appointment with a person with a so called real-estate/ investment back ground. Got some one else. When I asked about it there was no response other than I can handle it. Had to leave all the documents and had another appointment for 3 days later. Got a entirely different person who had to re do the entire return. I need to say they did a satisfactory job. Never was told what the cost for doing my taxes were until the end of the final appointment. (over $400) HR Block has been doing my taxes for years. Seems like the quality of customer service is in the decline. Poor management.
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April 2021 by Steve Schmidt
We see the same girl every year. She is a rock star. She knows all about our family matters and work stuff and is such a pleasure to deal with. We told her today, that if she ever goes somewhere else, she better let us know because we would certainly follow her!!! Thank you Kalise for helping us through another year of taxes!!!
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April 2021 by Nelmarys Pagan Velez
(Translated by Google) New member(Original)Nuevo integrante
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November 2020 by Kat Swearengin
They are super friendly here and I've gotten an appointment with 48hrs of me calling. I'll be back in January y'all!
