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December 2023 by Laura Grimes
Let my granddaughter go in to look for a necklace for her mother for christmas. When I walked in the lady explained to me that this was a jewelry store. I looked around and when we left my granddaughter said what did she think we couldn't read jewelry store. Went across the street and made a great purchase!
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December 2023 by Chris Hovelson
I stopped in to check the price on repair today, and they’re super backed up for Xmas, but the jeweler fixed my chain on the spot anyway! Also, there was no charge! Very lovely ladies working here. Thanks again, and Merry Christmas!
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May 2022 by Chris Wilson
Do not do business with this company they will cherry pick through the repairs and put yours to the back of the repairs. Two weeks and nothing done picked up my daughters ring. There are plenty of jewelry repairs in Panama City. Thanks for nothing.
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April 2022 by Carol Deaton
Excellent work, caring staff. U may pay less somewhere but it won’t be the quality of work that George does. Highly recommend
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March 2022 by Liane Harding
Professional and friendly jeweler & staff.
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August 2021 by Raquel Sowell
We took a $20,000 ring that had already been scored and appraised at Kirkland's jewelers in Dothan to them to see if they knew of a possible buyer. My husband took the ring in and the lady jeweler took the ring without asking to the back. The man talked to Jim about another piece that we had that was pear shape. When the lady returned the stone was swapped out with a smaller stone with a lot of carbon in it. Don't trust these THIEVES with anything. I was going to issue a warrant for their arrest but I am certain that they already erased the footage of us in the store!
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August 2021 by William Smith
This guy said he would unkink my necklace. I came back paid picked it up still kinked.. Went directly back in to get my money back.. Very rude people
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August 2021 by Cindy R Bruebaker
They swapped a 20k diamond out of a ring that had been verified and appraised by a jeweler in Dothan. I tried to have them arrested for grand theft but they erased the footage of us being in the store. DO NOT DO BUSINESS with these people. They are lying THIEVES!!
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July 2021 by Jodi Pritt
Horrible customer service experience!!!!! My family and I have used this jeweler for over 30 yrs and I don't know what changed but I was spoken down too, he raised his voice to me, was literally on the verge of yelling at me. I will never give this company business or recommend them to anyone!!! Word of mouth is a small business worst enemy!
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July 2021 by Jamie Criswell
Amazing work alway,?
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September 2020 by Thomas Melissa Hunter
A friend of ours referred us to Jewelry By Johns last October. My husband and I were getting married and we needed our bands sized for our wedding. With in a week we were able to pick the bands up and they were perfect. Then last week I had to drop my broken rope necklace off due to my fur baby jumping on me along with a charm that was broken. Dropped my husbands rope necklace off as well. I didn’t think the necklaces would be repairable and I was so WRONG! Just picked them up and they are shiny and good as new. Thank you thank you!! You have a customer for life!
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June 2019 by Alissa Herling
Over priced fake jewelry! My husband and daughter had them specially make a pendant necklace for me with my kids names and birthstones. He was told the pendant was white gold but only the necklace is white gold and I can't even see part of my daughter name. I am extremely disappointed. I haven't even mentioned the best part. So we paid $964 for a fake pendant. That we could have ordered online for a 100 bucks or from Zales for $150. My husband was going to do all of his business with them but obviously that's not going to happen.
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May 2019 by Marie Brown Downing
They give wonderful professional service. Their products are outstanding. I always knew I could trust them.
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April 2019 by Tammy Minchew Drugach
Have dealt with this company since the mid 80's have never been disappointed in the quality or timeliness of their service
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January 2019 by Candace Leebrick
Although I haven't added to my jewelry from their cases, the items displayed are really pretty. They do a great quality job on a range of jewelry and watch repairs. One of the repairs I was most impressed by was a one of a kind gold filigree pendant. I'd call it perfect work because you wouldn't be able to find where the work was done. I have had other jewelers decline to work on this piece due to delicacy, but Jewelry by John did just right.
