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December 2023 by Greg M
You get what you pay for…Not a very professional looking paint job.Several drip lines, lots of over spay on the glass, car was really dirty inside and out when I picked up. There was a 14” scuff mark across the back passenger side quarter panel and tail light. Looks like it scraped another car or wall while being pulled out of the bay. Not worth the down time and effort to take it back for repair. I feel like that is the best Premium Paint Package that Maaco can offer. I will take to a body shop to get scuff marks buffed out and windows scraped and consider this a $2000 lesson learned. Spend the extra money and go to a reputable body shop. On a positive's note, the guy running the place (Will) was very nice and seemed to be trying hard.
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December 2023 by Mary P.
I do not recommend this place. After talking my truck in to be painted, I had to return it 3 different times because of runs, waves, missed spots, paint splatters, they painted one of my key holes, even broke one of my headlights, etc. It's now due to be taken in for a fourth time but I'm done. I'll just have to deal with it because this has been going on for over a month now and I can't take any more of the stress that they have caused me. I hope this review will help others to please go elsewhere for your auto painting needs.
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October 2023 by Ashraf Elsakka
Will and his crew did a great job ?? Amanda is nice as well. Really brought my truck back to lifeServices: Painting
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September 2023 by Jim H.
Will, at Maaco, is a stand up guy who communicates well and always has the customer in mind. Definitely recommend and would trust them with any vehicle of mine.
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September 2023 by Zack Diazabiblio
One star becouse Amanda's attitude is god awful. If she can't handle dealing with customers she should quit. I'll take my business elsewhere.
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August 2023 by David B.
I have had problems for the start. I picked the most expensive painting option that they had. Once I picked up my car i noticed that the paint was already looking average at best but I needed my car and thought that hey the warranty I paid for will take care of everything if there is a problem. 2 days later while driving down the road I hear something fly off the top of my car. It was the rubber roof trim. Luckily no one was hurt. I purchased replacement trim and brought the car back up to have it installed and to speak about the paint job problems. They decided to use epoxy to the roof trim instead of the clips that they removed when painting. I was then told to come back so they can repaint the roof and the hood that they said looked bad. I come back and leave the car for a week and a 1/2. So this is the third time in (and did I mention that they are 40 minutes away from me). I pick it up on Friday late in the afternoon. Since for some reason they aren't open on Saturday that was my only choice. Once I get there the car is not washed and has tape residue all over the back window with what looks like a missing seal. Of course I needed my car so I hit the road. Guess what.....3 miles down the road another piece of roof trim flies off my car. I went back today (4th time) to see what could be done. I was asked when I was going to buy the trim to be replaced and that I would have to get a whole new roof in order to solve the problem that I was told would be handled by going with the more expensive paint option. They don't care about the customer and could care less about the quality of work they do. They have never tried to called until today to see if they could do something to help (only reason why is I told them I would go to corporate). This place is awful. I have tried all I can to be calm and not write a crappy review but this takes the cake. PLEASE PLEASE PLEASE don't go there.
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June 2023 by Alisa
My husband took our new angry bird grill for our Jeep into Macco to be painted. The first time it was painted, the paint matched and looked great. But, the paint started peeling off. We took the grill back in to them for them to repaint it and did not hear from them at all. We went by the shop twice. The first time we went by we were told the grill was painted and when it was blown off the paint came off. So, they had to paint it again. The grill had been in the shop for about two weeks.The second time we went by my husband was told it was not ready and it had been there about five weeks at this point. So, my husband called a few weeks later and the woman who answered had no clue what grill he was talking about and said someone would call him back. No one called back. My husband called again a week later and got an answering service. We went by today to check on the grill. The grill was ready and my husband was told it had been ready. When we got home to put the grill on the Jeep, the color is completely wrong. I called regarding the grill as this was the last straw. The grill spent more time in the shop than it has on my Jeep. I want a refund because at this point I don't trust this shop. I was told over the phone the grill should have come already primed for paint and wasn't. They should not have accepted the job at that point or included priming it in the cost. Then, I was told since my Jeep was not there the color could not be matched correctly. But it was painted the correct color the first time they painted it. Will stated they already painted the grill twice and would do it a third time to correct the wrong color. By my count the grill has been painted three times. I do not trust them to paint it a fourth time nor do I want the grill to spend several more weeks there. So, since he refuses to refund my money and I doubt Corporate will return my call, we are out of $401.25. I would not trust them to paint anything.Service: Painting
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March 2023 by Plague Photography
Fantastic experience and would highly recommend.Good communication, very happy with the results!!Service: Painting
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January 2023 by George Bourque
Well you pay for what you get. When i picked it up, I had to scrape red sparkle paint off driver side windows. Driver side was covered with orange/rust looking spots, that did not wipe off , had to use finger nail, so not to hurt new paint ? Got it painted back original color, so there was other things wrong. But it's back to one color and standing back it looks good.
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December 2022 by Kareen K
Customer service was really good, and Mr.Will was great on communicating with me i had the car bummer sorted out in one Day, just waiting on a parts to arrived to seal the Job but I couldn’t wait to share my experience, I Highly recommend y’all checking them out..: God Bless the Team. Once i am around this team is definitely who i will be working with… Thanks guys.
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December 2022 by Courtney Panzer
Worked through miscommunication, Will has promised to complete the work to satisfaction. I appreciate his effort to make things right!
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November 2022 by Judy Sullivan
They do very nice work very professional
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August 2022 by Timothy Franklin
Excellent and timely work. Friendly staff was a bonus. Will be coming back and referring others ??
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July 2022 by Wallace Boatrightc
Just wanna say they have painted 3 of my vehicles… two boat cowlings… and a few other things. Always pleased with their services. Thanks guys!!
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June 2022 by PJ
They worked with us so well, considering the insurance messed up. Will and Amanda are great
