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November 2023 by Dave Martinez
The lady working there was absolutely incredible, however the conditions this greedy company puts her through along with their patients is appalling. My appointment was at 8am and my wives was at 8:30am. We finally left at approximately 9:30am.When we arrived there was 4 people ahead of us and when we left there was 10 people waiting.Shame on this company for treating people like this for a bigger bottom line!One and a half hours to get blood drawn is pathetic!
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November 2023 by Gabby73
I was severely injured at this facility.There was one person on staff, answering phones with a lobby full of patients waiting, and my blood test required five or six tubes of blood. Instead of asking me to reschedule, she stabbed at my arm for at least 20 minutes, saying "blown out" a few times. I was horrified and said I'd reschedule.Unbelievable.I consider it a public service to post my experience.
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August 2023 by Forestt
Understanding, quick and professional. Would definitely go back
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June 2023 by Hunter Ivester
This morning was my first time using bio reference for labs. If I could’ve given 10 stars on my experience I would! Tonya was very polite and professional to me and all the clients. She was experiencing network issues that may have increased wait times slightly but unlike the network she was proficient and positive. I hope Tonya and bio reference doesn’t go unnoticed for their A+ service and attitude.
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January 2023 by Leah H
I went in first thing this morning 2 wonderful lady’s very friendly. Very knowledgeable made me feel very comfortable I will recommend this place to everyone I know
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January 2023 by K. Little
Infuriating to say the least. Where is the management of this place?? Made appt online, was not honored my appt time. Don’t offer the appts, if you aren’t going to honor them. People have to take time off work. It’s extremely poor customer service. Save yourself the headache and go to Quest. They at least respect your appointment time.
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September 2022 by Lilliana Franklin
The best lab experience I've had! Great staff and very clean on the inside, appointment process makes it easy too
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September 2022 by Lilli Franklin
The best lab experience I've had! Great staff and very clean on the inside, appointment process makes it easy too
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November 2021 by Robertson April
Hands down the best in bay county they will be the only one i use now the ladies was so good with my son being he is on the low grade of autism honestly u wouldn't be able to tell because how I have raised him he has adhd and odd I let them know before I came so that way they are aware honestly the lady who did it he said he didn't even feel it at first they was amazing im so happy with there service ❤ ? ? he said he really liked them and that's a plus for us great customer service there
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March 2021 by Willis P.
Had blood drawn yesterday and it has to be most pleasant blood draw I've ever experienced. The nurse, Gatha White was very polite and professional. I told her that was the best stick I have ever had. I felt nothing until she was putting a band aid on me, Excellent experience! Highly recommend.
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February 2021 by Jonathan VanSteenburg
Melissa did an awesome job with getting my blood. I didn't feel the needle going into my arm.
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October 2020 by ROLINA BEAN
I absolutely love this place! I have never had to worry about anything and this is the only place I get my labs done at!
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September 2020 by Chris Anderson
It only took one visit for me to be a fan! I only get my labs done once a year but I was thoroughly impressed with their efficiency and overall professionalism. It was hands-down the best experience I’ve had for blood work!!
