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March 2024 by Josh D.
Online sub order at 1:03pm. Received email saying it would be ready by 1:30. Arrived at 1:25 and did my shopping for the next few days and came back at 1:30. I stood at the online pick up area until 1:50pm when some other people waiting motioned that I had been standing there for a while. Finally after 20 minutes of standing there I was acknowledged and immediately was told next time allow a hour for online orders. At that point I left. I'm fine with things being busy and it taking a little longer. The problem is when I stand there for 20 mins without being acknowledged and then I'm immediately lectured as if it's my fault for showing up at the time I was told. Won't be back. I'll drive to Lynn haven or the other new location.
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February 2024 by Bart G
My recent visit to Publix left me thoroughly disappointed. The employees were shockingly rude and condescending. It's unacceptable to encounter such disrespectful behavior, especially in a grocery store where customer service should be a priority. My experience was so negative that I won't be returning to Publix anytime soon.
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February 2024 by Logan Power
Bad customer service. I wish I would've checked the reviews first. It seems like a bunch of bullies work here.
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February 2024 by Lil Xavier
Horrible Customer service, Boarderline Racist and extremely rude. Management thinks its funny. Horrible experience. Shop at the publix in Lynn Haven if you have to because this one is not it. I feel bad for cashiers.
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February 2024 by Art Sound
Absolutely the worst publix in Panama City, terrible customer service. Manager has a terrible attitude. This place needs to be audited. I would give no stars if I could. Very very disappointed.
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February 2024 by Roseann McPhaul
This visit was to the pharmacy so no grocery shopping. The pharmacy tech was very helpful in looking for ways to reduce the amount of money I was responsible for. She was genuinely interested in helping me and I appreciated her.
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February 2024 by Christine Williams
Employees at this store are so friendly and go out of their way to be helpful. It is also very neat and clean. It makes it a joy to shop here!
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February 2024 by Scott Sinard
Got lots of good deals
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February 2024 by Marc L.
We are back & enjoyed the subs available at the deli. You have to admit they make great subs!!
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December 2023 by clancy faucheux
very clean, staff friendly and helpful. was checking out, cashier noticed my bag of flour wasn't fully sealed, bagger ran off and got me another one all with smiles. thx pubix
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December 2023 by Erin Keith
I have been a loyal Publix bakery customer for decades and have never been disappointed until now. We recently ordered cupcakes with multicolored icing for my granddaughter's 1st birthday party. While they looked and tasted great, the icing left our hands (and baby's faces) badly stained. It took several washings to remove it. That should not happen, period! I'm left smh?
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December 2023 by Matt Cohen
Quick in/out with a simple dinner. Traffic around this location is not ideal but they had everything I needed easy to find.
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November 2023 by Lukas K.
Very nice very clean and friendly store Thank you for excellent customer service Evelyn
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November 2023 by Elisha Velez
Great staff!Good prices ?I always find what I need.I love your fresh fruits they are the best♥️
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November 2023 by Cloudmaze
Publix is unique in that, it's a place where you can order deli or seafood; but the seafood section offers sushi.The sushi is not uncooked, just chilled to taste- the shrimp, tuna, and salmon rolls are the best- but there is also imitation crab and veggie rolls.I tried the fiesta tuna roll on this visit, and I am very pleased.At the deli, you can order wraps and subs; the wraps are definitely better priced and more delicious than Subway.Try the spinach wrap with turkey, it's delicious!