-
November 2023 by Michelle
Little tip to get in faster: click on the link they text you to check in once you arrive about 15 minutes before you actually do arrive. Sitting here for 25 minutes and people who arrived after me are getting in before me, even though we have same appointment time.
-
September 2023 by Sara Grab
So I've been sitting at quest diagnostics since10:00 a.m. waiting for a blood test as a walk-in. I couldn't wait anymore now that it's almost 1:00 p.m.. it was a fasting blood test and I was dizzy after waiting for 3 hours. The workers didn't grab people every 15 mins like they said they were. And there were times it was just me and another person and no one was grabbed. They all sat in the van giggling and talking. Not impressed. Well never go there again.
-
September 2023 by PRIVATE PRIVATE
Showed up at 250pm for my scheduled appointment and the doors were locked with people with scrubs leaving. Went to the Walmart walk in place at Walmart 1.6 miles away, checked in, and waited from 3-345pm for them to kick me out of the lobby and tell me they weren’t taking anymore patients. I am 9.5 months pregnant on crutches! I was not the only patient that experienced this either it was me and another gentleman.
-
September 2023 by Cheryl H.
IF MINUS ONE WAS AN OPTION? OMS who has the time or energy to deal with this?! I went for lab & had to scan in my ID & prepare for a long wait according to their computer. spent an hour & half online creating an account only to get assigned a crappy appointment time by phone when your lack luster half-vast dork on the recording assigned me an appointment almost a month away. Make an minuscule effort people!!! this is INSANE
-
August 2023 by Nursing Chick
Everyone is always nice and professional. I was a walk in and was seen to quickly. Every visit to this location has been a positive experience.
-
August 2023 by Eddie S
They changed their policy to appointment only. It has been this way for some time. It appears there is no use in setting an appointment as it appears they still take walkins, and it is first come, first served. Useless requirements and very unprofessional. All this is from a diagnostic center that is the only preferred diagnostic center for most major insurance. I guess greed overpowers professionalism? Of course it could be not enough techs? I just wonder if they reimburse cancel/reschedule fee some doctors charge when you have to cancel or reschedule a doctors appointment because the doctors have to have your blood work done a week in advance? All this is aside from the fact my wife's appointment was set aroung noon and she has had to fast since 9 pm the previous night. The running of this particular location seems very poor. People are canceling and walking out due to the poor management of scheduling. BCBS of Florida, please partner with someone else!
-
August 2023 by Brenda Black
Was there today with my 3yr old for fasting labs without an appointment...staff was very helpful in checking us in ....very courteous ...got him in quickly and was excellent with the blood draw...
-
August 2023 by Soul Driver 3
I got in at 10:54 AM and my appointment for blood work didn’t start till 1:31pm and I waited 4 to 5 minutes for it to begin and let me tell you it’s the longest wait of my life I would hope to not go through that again next time
-
July 2023 by Shelly Jordan
This location is horrible. My elderly mother 76 years old (diabetic), had an appointment for 9am this morning. She arrived at 0830am. They told her she didn’t have an appointment and I know she did because I made it for her. They made her check in as a walk-in. Fast forward to 12:15 pm almost 4 hours later. She finally tells them she needs to be seen because her blood sugar is going to crash. They finally see her and told her not to ever wait longer than 30 minutes before telling someone. This isn’t the first time she has waited over 3 hours with an appointment but it will be the last. What kind of management just leaves elderly people sitting in a waiting room all day? I work in Healthcare and I understand staffing issues more than anyone but this is unacceptable! Someone is going to literally die sitting in the waiting room because of the incompetence of this office! Shame on you! Do better!
-
July 2023 by Elizabeth Race
I will start by saying once they get you back, The nurses are very good and professional. They should not advertise as a walk-in facility. The wait time is ridiculous if you’re having to fast before a blood draw, do not go there.
-
July 2023 by Dana M
I took my mom to Quest and she walk in around 9:45am and they didn't take her in around 12:45pm that 3 hours waiting for check in. My mom couldn't get appointment before her DR. appointment next two days because couldn't get appointment like 3 or 4 days to get blood work at Quest. So she had to walk-in. Quest need to work their check in system. Not have someone wait 2 or 3 hours or more. This worst walk-in to wait 2-3 hours.
-
July 2023 by Steve S.
This lab is the absolute worst in Florida. They unfortunately have a monopoly with BCBS and leave patients no choice but to use them. The staff are extremely rude and they do not get in a hurry.
-
June 2023 by gladatlast
I nearly never have any problems getting in and out of here but today was so easy. My appointment was at 8:40 I was able to check in at 8:35 was called back at 8:37 and was leaving there by 8:39. All before my appointment time. The woman was quick about entering my information and taking samples
-
May 2023 by Rob Kemp
They are very unprofessional, I had an appointment at 4:30pm. Once I arrived they said we are about to close. Why would they schedule an appointment for that time if you don’t want to see them. This location closes at (5:00pm) I had to get blood work done and the whole process was uncomfortable. The manager their told me that I was unprofessional for picking the time of 4:30pm to be seen. I was appalled how they conducted business with me. I tried to contact corporate, and left multiple messages. No response.
-
May 2023 by Gail Hogg
Making an appointment is the best way to go. They are a very clean facility and the nurses are friendly and efficient.
