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November 2022 by Kathy C.
It's a household mainstay. The amount of time we spend there is a testament to the value.
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September 2022 by Ceara V.
The people who work at the cafe are rude!! I asked if they had any pretzels because they advertise the pretzels. I always get a rude "no" with an eye roll. This has happened 3 times. If you don't want people asking for them then don't advertise that you have them.
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July 2022 by Kelly Jordan
Great place to shop, get gas. Selections of everything is great and prices are usually good.
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March 2022 by David N.
The only place that saves restaurants owners when the distributors don't deliver or out of items.
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February 2022 by Marcia Craft Howard Âû
very clean and nice place
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December 2021 by Kara V.
Went here Saturday, and needed to be ID for wine, the blonde middle aged woman (maybe a little past middle aged) was at the self check out in front, she was done with it looked at me heard me say "Ma'am", stopped as if she was going to turn to me, and continued on walking away. She was also very rude to two other women in line as well.
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November 2021 by Venus Weaver
Thank you Jeremiah for being so gracious to me today with my questions while you working extra hard….I am so THANKFUL FOR YOUR SERVICE TODAY! The meat department aka whatever it’s called!
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August 2021 by John Null
Used the Sam’s Club app. Effortless. Did our shopping and went out the door (after a quick exit check)
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July 2021 by Bonnie Adams
I have been a member for a very long time. Today was my first bad experience with incompetent employees. The cashier failed to scan an item, the door checker accused me of trying to steal the item. Then proceeded to make my daughter remove her hat to make sure she wasn't stealing anything. She was very rude and disrespectful. I guess if you have a pulse you can work at Sam's. Some employees are useless.
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November 2020 by Laura P.
Excellent tire center at this location! Very well run, and efficient service. Friendly staff.
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November 2020 by William Bane
The Tire and Battery Department is DIFFICULT to work with! NEVER AGAIN! I left multiple messages for the store manager, Gigi, and she lied and told her employees tell me she wasn't in the store when she, in fact, was and she never returned my calls!
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July 2020 by Bob D.
Sams in Panama City used to be a great place to go, but they have reduced their selection of many items. Other than being the go-to for gas they have slipped. They need new management and SPECIFICALLY, their automotive section. They don't answer the phone, they are understaffed and you have to make an appointment that is days or weeks out. Why buy tires from them if they can't service you?
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June 2020 by Marcia L.
No social distancing in the store. Corona virus infection rates and hospital admissions skyrocketing and last week only one staff member wearing a mask. Only a few customers with masks. Apparently management has no respect regarding member's safety. Masks prevent spread from you to others and it seems no one gives a s*** about their neighbor's health and life. Need to shop for food but need a safer location to spend my money. C. Low
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May 2020 by S M.
We have always had a good SAM'S. They wear the crown of saviors and a beacon of light in the severe aftermath of Hurricane Michael CAT 5. To even hear SAM'S was still standing was a miracle, they opened within days. I really don't know. The staff was welcoming of all, they were stocked with generators & essentials we needed badly. They were also working in a damaged building and survived Hurricane Michael and came to work to help our entire community. (well - 1/4 mi over the bridge in our county wasn't impacted and eventually treated hurricane area of town very bad. That is all the more reason SAM'S stands heads above the others and greed.
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April 2020 by John B.
We shop here often. It is a close second to Costco which does not have a store in our local area. I will use Costco here as a benchmark. Sam's has good prices and incentives. We have the plus membership with their Mastercard. They offer good to great credit card incentives on categories of purchases, additional cash-back for store purchases in increments of $500, and expanded store hours. The credit cash-back for gas is above all the rest at five percent (only if you pay the full credit balance off each month, as for this or any other credit card). Travel and restaurants offer three percent cash-back. Overall, their selection and pricing are slightly below the Costco experience. But, Sam's has great deals throughout the store. Their limited auto service for tires and batteries is an example. It is hard to beat their tire specials. The problem is limited space and availability in the vehicle work bays. I discussed this with management. They are aware and planning to expand a little in the future with the limited space (bays) they have in Panama City. I recommend the plus membership at Sams for expanded store hours and select categories of cashback rates. A smartphone app checkout allows you to skip the cashier and head for the line going out the door. After Hurricane Michael, they opened their pumps to the public. It was very well organized with personnel and lines in support of the entire community, whether or not you were a member---very honorable in tougher times.