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April 2023 by S M.
Not for mortgages & definitely not Rita Senegal if she hasn't retired (again). Based on health, based on past experiences with her, and just will rate mortgage, that was a refi, and she knew another pre-Qual was coming right around the corner, she couldn't get it done. She chose not to get it done. So then the house gets hit by hurricane Michael. Again she was in the driver seat. So much so that it even took an attorney for her to release the spending that have been done on the house. "I don't know what you're talking about" this was my life. Then it came down to my hurricane funds, and it was basically a competition between the employees who were impacted for about a year while their homes were being constructed, and Rebuild and they were working and struggling, my house wasn't a priority until about two or three years later. And it wasn't pretty to even get control of my funds after my insurance company closed or while they were even still open. It was a constant competition, with what was being allowed with my property, compared to what "they had all experienced" as I was still living in it. I ended up having to come out of my equity, to get control of my funds to save my house from them. They were letting my house be destroyed, based on their criteria and their personal experiences. It's now going on close to five years, and I'm out yet close to another thousand dollars to prove to them that Rita single the house that was refinanced in 2017 and all the money that was spent on it was a value for them to let me even choose. Anything about him why and came down to my house got trashed because I wasn't even allowed to rent storage pods and labor to empty my house. But it was a real hard year on them. I had to listen to that a lot. No I don't recommend this company at all. They're based out of Tennessee and they have no interest in Panama City, Florida, and their previous financial interest in Panama City, Florida or under another bank name that went belly up and, I ended up being impacted by that bad financial institution and this property at the same time again!
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September 2022 by Debra S.
Great bank to work with! Very friendly and easy to work with! Nancy always offers personal attention and is so helpful!
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October 2021 by Amanda Horn
Great customer service and the mortgage team is AWESOME!!
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September 2021 by Christian Donopria
Great experience! I highly recommend this bank!
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April 2020 by Steve Tiano
I have been very satisfied with the service and attentiveness of the personnel. They are both informative and pleasant, which I find rare nowadays.
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July 2017 by Bill Busch
Hard to find. No signage on Jinks . 😫
