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October 2023 by John G.
No one at the store knew or anything was at and I'm tired of going places where you have to use self check out
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January 2023 by Deplorable T.
Dirty nasty noisy and smelly. It is what we call the ghetto store. People outside blasting stereos hanging out, cruising the parking lot. Worse than most.
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July 2022 by Laura S.
How come there are more parking spots for people picking up orders than there are for people that need wheelchair parking. The electric carts never seem to have charge. Low quality clothing moderate prices.
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August 2021 by Benz B.
I accidentally left my bag at Walmart and they didn't even help me I called and they never answered now all my stuff is missing and yes I know I shouldn't have left it but they could have put in more effort to help or try to recover some of the items that's were left
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June 2021 by Jasmine C.
They have everything you need. Good prices as always. On a Saturday afternoon the lines moved smoothly, easy check outs.
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May 2021 by George J.
Walmart, scan and go's DO NOT WORK. They aren't efficient. Please get cashiers and give the people jobs.
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December 2020 by Erin K.
Walmart on 23rd St. Panama City, FL. Absolutely the WORST CUSTOMER SERVICE I've ever witnessed or been given. The customer service department staff are a nightmare to deal with regarding exchanges and refunds and on top of that, extremely RUDE! With the receipt in hand and ID, they offered me no options but to refund the debit card that purchased the GIFT. Hello people, GIFT. Their policy states with receipt and ID, you have 3 options. Refund cash up to $25, receive a gift card, or refund the credit card used to purchase. I wasn't given ANY choice or option. I wasn't even asked by the associate. Way to go Walmart on 23rd Street in PC, you've LOST another customer. We're dropping like flies because you're hiring the wrong people. I recommend you start at the top and clean house. That horrible attitude and pathetic customer service has got to GO!
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August 2019 by E F.
I hung up after being kept on hold for over 50 minutes when I called to ask if they carried the product I needed.
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June 2019 by Rochelle H.
I get to check out with my things and all but one of the things I wanted to purchase had incorrect prices. I had to cancel my entire purchase because they wouldn't give it to me for the price that was on the shelf and go back through the store for replacements. While doing so an employee came to check the prices against the tags where the items were placed and saw the issue. While doing so he saw that there were many other mistakes in the same area. Stockers even put items on the shelf that didn't go there. That is a major problem that needs to be fixed! Customers shouldn't have to be dealing with that and doing the job the same employees should be doing especially when they have their hands full with their kids already. Legal action will be taken eventually by someone if this doesn't get resolved. Especially with how bad I found it to be today. If I had a full cart and had that happen I would be fuming and demanding I got the price on the shelf. I would not go back to find items to replace what I already got.
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September 2018 by Patrick V.
What else can you expect from a walmart?!?! Most of them are people who works there that are being pay less than what they think they expect, in result turns out that the workers never wanna help the customers. I rate grocery stores on if they are clean and it is easy to find things. This Walmart was pretty clean and didn't not have trouble finding what we needed. I like when you can go in and out of these places with little time in them. Check out was fast. So that is why I am giving it the rating.
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May 2018 by Sarah B.
I was in line to return something behind another woman. It was 10:03 pm & the woman at customer service said they they were closed. I said, "You are currently helping someone." She told me yes, but they close at 10 pm. I asked to speak to a manager, I waited for 7 min. A night manager named Sandra "Sandy" approached me. I told her that my dog is sick & I cannot make another trip up there & asked if she could please help me with a return. She looked at me, like a deer in headlights. I told her I have photos if she doesn't believe me. She just said...no we can't help you. I said well could I please get your District Managers name & number please? She replied, just call Walmart. I asked her if she could please right it down. She then got an attitude with me & told me John Tow...his name is John Tow. I asked her again if she could please write it down & I also asked her for her last name, which she refused to give me & said with even more attitude..."No, I'm not giving you my last name!!" This location is terrible & obviously we know why!!!HORRIBLE MANAGEMENT!!! Another thing...whenever you do have a return it takes 30 minutes standing in line. So the customers time is expendable, however WALMART cannot afford to keep their customer service area open to assist its customers! Absolutely ridiculous!
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January 2018 by Jo N.
This is a filthy store. The bathrooms are disgusting. It's so close to all the attractions, you would think that they would make sure their facility was top notch. I said good morning to the manager and she said nothing until she was passed me then grumpily returned the salutation. I can only imagine what a treat she is to work with.
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November 2017 by Clay H.
I was happy that this Wal-Mart had opened back up after the remodel they did to it. They have lots of variety of groceries and they also have clothing and home goods. The staff are usually pretty friendly. My visit today was not so pleasant. I was in the men's bathroom in the back of the store, while I was finishing up, a lady all of a sudden yelled "maintenance"! I guess she was going to clean the men's bathroom, so I finished up, and I said "Sorry m'amm let me get out of your way." Even though I was trying to be polite, she did not even say it was okay or it is alright. Here is the worst part of my visit: I was getting some avocados, and I was trying to catch up to my family walking toward the self checkout lanes to wait in line to checkout. So what do I suddenly see? This old man came walking up behind my brother and said "Out of my way!" and hit my brother in the back of his feet twice! He also skipped us in the self checkout line when we were clearly there first. We did not even know this guy. Yes, I get it, he might have been in a hurry, but he can get his tude straight and not take his anger out on another customer, (someone he does not even know.). Hope next visit is better and is nothing like this!
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July 2017 by Jen P.
We stopped in for flowers for a friend and soda for the weekend. We found the store to be clean with lots of open registers and a self-serve check-out flowing smoothly. The store was well organized and well stocked. For Walmart, this one is one of the better ones. If you hate Walmart, your experience here is going to be much different. If you go to Walmart because you have to, you'll find this one to be reasonably clean and friendly (ish) staff.
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April 2016 by Reveca C.
I went to this walmart 3 weeks ago.. my child was weighing some tomatoes I told him to put them on the scale.. I seen from the corner of my eye a guy named Marty that works at Walmart sort of standing over me and my child.. when I turned around to face him.. he looked at me with a nasty look and yelled at me.. he said don't let your child play with that scale.. you don't have enough money to fix it... I was so surprised that he said that to me I walked away.. today I went to Walmart again I was getting some veggies my child as always grabbed a fruit and placed it on the scale..to my surprise there comes Marty and yells at my child.. I told you it cost 300 to fix that.. don't touch that scale... I spoke with the manager he said he would TALK to him... hopefully he handles things