Wells Fargo Bank at the 23rd Street location is a full-service branch known for friendly and efficient staff. The branch manager and her team are highly praised for going above and beyond to help customers. Customers appreciate the great drive-thru service, which is quick and friendly, and often comment on the pleasant experiences with tellers and ATM services. The branch offers both personal and business banking services, including safe deposit boxes, and tends to be busy on the first of the month and Fridays after 4 p.m., so appointments are recommended for banking needs. Parking is adequate with plenty of space in the front and sides, though some mention the parking lot has potholes and can be difficult to access due to traffic. Overall, customers feel welcomed and valued, with many expressing their intention to return. The branch has shown resilience during storms, and staff consistently provide good service, making it a convenient and reliable banking choice in the area.
Branch manager Thoa and her staff are first class.. She really went above and beyond to help me.. Thanks to the entire staff.. 23rd st location
January 2024
Always kind, always quick, always professional! This is definitely my favorite Wells Fargo to visit!
January 2024
Great drive thru service with a smile. Would be back in the future. Hope all stayed safe during the recent torrential storms. Many blessings to all for the New Year!