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January 2024 by Joseph Rios
Well, Ms. Cindy the teller was very helpful. I explained I opened up a new savings account online and did not know my acct. she asked for my Drivers license and VOILA. So far so good.I also had a brief conversation with the VP and she was also very helpful. Again so far so GOOD!
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August 2023 by Stacy StRose
DO NOT BANK HERE, DO NOT GET A LOAN HERE! I'm warning you in advance! Banked here for years took 3 loans 2 of them paid off in FULL, I recently wanted to get another loan to get a car and they have changed their business practices completely the unprofessionalism is appalling now, I don't know what has happened after Covid but this business has changed, I can't even get a call back that they promised me 2 weeks ago and when I call in the calls that are answered are either dead air and released or no answer at all. If it weren't for a mortgage that I have with them I would take my business elsewhere. Warning in advance.
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June 2023 by Margarita A. Portales (Marly)
The staff is unpolite, unprofessional, and nasty. I will not recommend anybody this agency of Fisrt Florida.When you look for a financial institution, you deserve to be treated well.You will not find this here. Do not lose your time.
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March 2023 by Patricia Wallace
Great customer service!!!
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December 2022 by andres guerra
Very unprofessional people. Avoid this bank.
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September 2022 by Robert B
Aaron definitely needs to work on being more efficient and considerate of peoples time
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April 2022 by Chris A
8 am i stopped to make a quick deposit at the atm before work and they decided while i was making my deposit to do maintenance on the atm so my card stayed inside the atm . I told them at the window outside they were looking at me like im bothering them after 4 or minutes a lady at the window tried to speak to me but they know the speaker doesn't work... after 5 -6 minutes she made a sign with her hand that i have to come inside at this point im already late for work . I went inside Caroline was asking me all this questions i said "im late for work i just want my debit card " she kept on asking questions then come Rona Lettman (very unprofessional) she overheard everything but she told me i have to step aside let them help someone else who's behind me while my debit is just sitting right next to her on the counter it gets worse and even funny because since i told her i was late for work she handed me my card in slow motion .i called work stayed in the parking lot to write this . I wonder why this happened (i have a guess)
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February 2022 by B K
The best credit union. You are a member of the family. No surprises, just good old excellent customer service all the time. Greeted, listened to and they help facilitate all your needs. Home, auto, loans,....as good as it gets. Never been curious to know any bank else in 40 years. They are the veru? ? best.
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July 2021 by David Blair
honest bank, affordable loans
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November 2019 by John Bud
Besides offering a full range of services at nominal costs (if any), First Florida Credit Union has the nicest staff I have ever encountered anywhere, much less with a financial institution.
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October 2019 by myonne gault
Excellent policies, procedures and people. This is the superlative of how banking should be.
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October 2019 by david rosado
The staff is excellent ,professional, and go out of there way to help you .
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October 2019 by Sharon Bobbit
Love them very professional great service
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June 2019 by michael williams
Put permit marker on my recipet blocking information
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April 2019 by Maria Reyes
Good customer service. I have been a customer of this bank for 30 years and it's been my best decision ever. Debbie always pleasant.
