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November 2024 by Aceisnotdead
maurice.
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November 2024 by Scooby Doo
Maurice is an awesome SurfMed technician with great knowledge of the products as well as his demonstration of them as well.
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November 2024 by Jose Alamo
Rodrigo is of so much help, he delivered the equipment and show us how to used. Very knowledgeable and helpful!!!!
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November 2024 by Cheria Barnes
SurfMed is an exceptional company with great staff! I don't even know where to begin! Unfortunately my great grandfather passed recently but he was a SurfMed patient and my family and I have nothing but good things to say. I have worked with Azul, Camila and Joselyn before his passing. All 3 are very knowledgeable and professional but also caring. My grandpa always got his supplies on time and never had an issue. Thanks for the care!
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November 2024 by hyacinth Linton
Rodrigo Ramos gets all the praise he is very kind and gentle person 10/29/24
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November 2024 by Francis Duree
Thank you guys..Rodrigo Ramos was very helpful setting on my oxygen E tanks. You guys are always on point
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November 2024 by Tony Vallin
Rodrigo was excellent. Super nice and very efficient
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October 2024 by Mai Nguyen
Rodrigo Ramos
Thank for your help and your patience with my parents. You did an excellent job.
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October 2024 by Daisy Mejia
Rodrigo was very attractive, he did a good job explaining to me how to use the equipment
Thank Surrfmed
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October 2024 by Cheryl Solow
The service is absolutely wonderful. They have been so helpful with all my needs for my mother, she is 102 so we’ve been using them for quite some time.
The personnel are all friendly and very, very helpful. I would highly recommend their services to anyone that needs them.
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March 2024 by Lucia Scythe
I see so many horrible reviews but our experience is a good one. The rep who handled my mother's refill case was fantastic. We've been having trouble refilling some supplies and Joselyn took the time to call and ask us if we needed any additional supplies before placing the order. She made me realize that I forgot to ask for filters for my mom's CPAP machine which was also very much needed. She went out of her way to make sure we had all we needed. I was shocked because you don't find people like that every day. She was so polite and kind on the phone! Very professional as well! A great experience!
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February 2024 by Malika Smart
Customer service is horrible. Do not help parents out for basic children needs such as milk!
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February 2024 by Will Flores
Great customer care service.. When you call many companies are switching to AI menus and it takes a long time to get to a person. I appreciate that a live person picked up my call in less than a minute to personally answer my question about the ensure my dad received. The employee explained that even though it is not the chocolate he prefers and it came in a bottle instead of a pouch, the vanilla meets all the same needs. They made sure to put a note in his account that when chocolate is available then we will get it.
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January 2024 by Kate Jones
Communication is non-existant! If you get someone on the line, you are put on hold for 3-4 for EVERY SINGLE QUESTION that you ask. Instead of calling me to tell me they were out of the specific thing we ordered via a prescription, they send something else (things that definitely would not work for us). And now its my responsibility to get it back to them.... absolutely ridiculous!
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January 2024 by Sonia S
Surfmed got my dad out of the hospital with his oxygen during Christmas when no other companies would do it. They stayed in touch with me about during the whole process so I never felt like we were being neglected. This company did a great job and I am glad they are providing my dad's oxygen. Thank you surfmed!
