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February 2024 by Charles P
I appreciate Mr. Kevin getting me in for service and staying as late as he did to complete the job. He did a great job of getting old, oxidized paint off and restoring the surface.
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February 2024 by Jose Fernandez
Kevin and his team did an outstanding job cleaning both my cars this week. My wife’s Lincoln was restored and looks like it just left the showroom. Highly recommend!!!
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July 2023 by Texas_killer_ 35
Worst place ever don’t recommend to anybody
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June 2023 by Florencia Azcurra
I have been a customer of the Grand Palms Alpha Wash for nearly two years. I have always been happy with the service and work they've done with my car. They have always left it like brand new. I wish I could leave a 5 star review, but after what I just went through today, I am extremely upset. I took my car in at 12:45 PM for my appointment. At around 5 PM it started thundering and I called to check on my car since I hadn't received any update or text. I called at least 7 times and there was no answer, so I sent a text to the number. After not hearing back, I drove over to the location through flooded waters. It was pouring. There was lighting and thunder and it was flat out unsafe. I saw my car and there were no workers. I got out of the car to see if I could find my keys myself to take my car back but it was too flooded. I sent another text threatening to call the police if I did not hear back and only then did I receive a call from Mandy. Only after an hour of flash flood warnings and unsafe weather conditions did I receive any update on my car. She told me there was someone there with my keys. Mandy has always been kind and helpful in the past, I have always book appointments with her. But she too could have at the very least given me an update! I was finally able to get my keys and drive my car out of there through the water. The worker who helped me, bless him, was very helpful and apologetic. He was a Caucasian man with glasses, I don't know his name. This same worker helped me last week. Last week I took my car, but it began to storm, so he called me and apologized and offered me a wash free of charge. He has always given very good service. I understand the weather is out of anyone's control. But anyone who works for this company could have called me today to give me an update on my car. This could have all been prevented. I asked for the name of the owner, and I was told it is Kevin Young. This man needs to do a better job at making sure people hear back about their cars because they are liable for anything! My car could have been damaged. This place closes at 6 PM and is closed Sundays. What if I had never gone, when on earth would I have gotten my car back? I don't want to not go back, the service they do on my car is phenomenal, but the thought of this happening again and something happening to my car makes me want to never go back.Services: Full body wash
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May 2023 by Deavontay Paschal
Very pleased with my car detailing and the staff was very nice and friendly. They found money in my car I didn’t know about and returned every dollar they found.Service: Auto detailing
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April 2023 by Lily Rose
Great customer service! From the GET GO! I called and Madi helped me find the location! My SEXY LEXY is looking sharp and ready for more ROAD TRIPS ?? thank you Kevin GREAT JOB!Services: Full body wash
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February 2023 by N P.
My car is considered a large so a basic wash was $60. I called ahead and asked if they took scheduling to which they answered Yes and was told I could arrive at 2 o'clock and they would be able to get me right in. As soon as I got there, there was a client walking out from nearby restaurant, and upon discovering that her car hadn't been started she told the business owner she was leaving and that she shouldn't have come back at 1 like they told her to if they weren't going to be ready for her. Mind you, this means she's been there before, they rescheduled her and upon rescheduling the car sat there for an hour and service still had not started. I should've taken this as a sign to leave but I was optimistic and I stayed. They didn't call me until about 230 at which point I was getting hungry so I told them I was going to grab a bite to eat. I popped into a nearby restaurant and had some lunch, walked out around 315 and they were working on my car. The business owner tried to get me to upgrade my service, but knowing I was short on time, I didn't want to risk being late to my next errand so I said no and stuck to the basic wash and boy am I glad I did. I didn't leave there till 3:50 PM. Meaning my car was being serviced as a basic car wash for an hour and 20 minutes and even after all that there was still dust on the dashboard, certain stains that I was able to remove myself with some armor all wipes when I got home and certain corners in the seats and in the cupholders weren't even looked at. If I had paid for a more intensive service I'm pretty sure I would have been extremely disappointed. I was given a five dollar coupon for the next time I come back but there won't be a next time. The one thing I can say is there is shaded seating while you wait and they are friendly but that's about it.
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February 2023 by Lauren R.
Took my Jeep Renegade here to be detailed, and they did such a great job! It took quite a while (a little over three hours), but definitely worth it. Four guys took turns cleaning every single crevasse of the car. Will definitely be back!
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January 2023 by Ashish Borkar
5 stars for a beautiful shiny car inside and out. They did a thorough job in the time they had estimated.
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January 2023 by Richard Lopez
Guys took excellent care of my Jeep. I came in with a concern for smell of gas inside the vehicle from a spill. They took extra care and really tried to get the smell out for good. The Jeep looks amazing. reasonable price for great attention to detail.Services: Interior scenting
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November 2022 by Evan Mendez
I have tried other car washing places and have payed top dollar, but Alpha Wash is the ONLY place in Pines that delivers! My car was covered in mold spots from months of neglect, & Kazeem removed all of them! My car looks straight out of the dealership. Will definitely be returning and recommending for future business.Services: Auto detailing
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October 2022 by Jeffrey Arcides
My first time going here and now I will NEVER go anywhere else. They mafe my truck look better than it did when I bought it. Absolutely amazing!!!
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October 2022 by Kiara Perkins Fernandez
I am very pleased with the results of this place. my car had a lot of sand grains because we go to the beach often, and they took care of it!
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September 2022 by Bryan
Owner. I didn’t mean to leave that 1 star, it was a accident I have never even been to your business. But I’ll give it a 5 star, I’ll go take my car for a wash, hopefully it turns out good
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September 2022 by D’Andre music
Nah these were great. Definitely worked really well and efficiently. Worth the price. Thanks bros! Much appreciated ??Services: Interior scenting
