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April 2024 by Lee D
Associate Felix was so informative, friendly in his knowledge of eyeglasses ? versus contact lens. I mean, he addressed every concern I had without making me feel like a bother. Also Receptionist Paris was very cordial and friendly with me. I felt extremely “welcomed” and will definitely ? % RECOMMEND ?? America’s Best located @ 11040 Pines Blvd, Pembroke Pines, FLLee Diamond ♦️
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March 2024 by Clean Detailing
Felix is super helpful and knowledgeable about every detail to wearing eyeglasses. You can be assured to receive great customer service choosing Felix as your licensed optician.
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March 2024 by Jairo Alvarado
From the start to the finish it was an excellent experience.They have a friendly and knowledgeable staff that will help you during your visit.Especially the friendly Fabi who took care of the final process.
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March 2024 by tiara walker
I have been going here for years. Always a pleasure. This time around I Fabiola helping me and she was an absolutely wonderful person to work with. Thank you Fabi!!!
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March 2024 by Noel Brown
Experience from start to finish was Excellent. I was especially pleased with Ms. Fabiola. She was very helpful in picking out my new glasses and Lenses.
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March 2024 by Michele Cohen
This was the 1st time I was at America’s Best and it won’t be my last. From the minute I walked in to the minute I left, I was pleased with the customer service I received. John was the associate that helped me pick out a great pair of glasses and sunglasses. He explained different types of lenses to me and after asking me questions he told me what the best lens for me would be. The one thing I liked about my experience was that they are not pushing at selling you the more expensive lens or frames. They are honest and tell you what is good for you and only want the best for their customers. When I picked up my glasses, less than 2 weeks later, Fabi helped me and she was a delight. She made sure my glasses were perfect and they definitely were. I also have to include Paris in my review. I called different eyeglass places before calling America’s Best and Paris was very pleasant over the phone. She didn’t rush me off the phone when I had questions and she answered all of them. Needless to say America’s Best is the place everyone should go to for the eyeglasses or contact lenses. Thank you Fabi, Paris and John for your excellent customer service.
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March 2024 by Oren M
If I could give 0 stars I would. If you can use any other place do so. The savings they offer do not worth the time wasted. Came twice , once for the original appointment and had to wait over 2 hours. Had to come back to pick up lenses and I am still here and decided to write this review while I been waiting for over 1 hour to be seen even when I had appointment. Do your self a favor and avoid this place at any cost.
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March 2024 by Jesse Chance
Extremely friendly I really enjoyed the customer service here!
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March 2024 by Vanessa Quiles
Fabi was amazing and very caring. She made sure my prescription and order were correct and no questions were left unanswered
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March 2024 by Yamila Martinez
Kalene is very kind and helpful and knowledgeable as well. i can tell shes been doing this for a while .. answered all my questions and explained everything in detailed i would highly recommend friends and family and ask for Kalene … shes the best !!!!
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March 2024 by Mario Martinez
Wow what can I say Kalene was very helpful , knowledgeable and very kind great experience there ….will definitely recommend friends and family …
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March 2024 by Maria Barbra Yamar
They gave and made a wrong prescription to my daughter, she has to returned the glasses and was told to wait for a refund but didn't give us a time frame, they said "THEY DON'T KNOW!." They didn't even acknowledged their mistake and didn't even offered to correct it. @ 11040 Pines Blvd. Location. My daughter was so disappointed. The person involved is not even apologetic. I find this so unprofessional.
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March 2024 by Susan Saccullo
I came in to get a pair of glasses adjusted that I didn't think could be fixed. Jesse, the eyeglass manager, told me he'd try his best, and he was able to fix them and make them look and feel brand new! He was extremely kind and knew what he was doing! Everyone in the store was very kind to who they were helping and everything was very efficient. I'll definitely be coming back and recommending this place!
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March 2024 by marie elias-nieves
I want to give a compliment to two employees. John, his demeanor and attitude is so bright and very helpful and accommodates to the needs and my questions. He's always answering the exact thing I need to hear. And there's also a young lady named Kaitlyn who's also very accommodating, and she does it with finesse. I appreciate them both.
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March 2024 by zach irving
Jesse is the epitome of a consummate professional. He went above and beyond to make sure I had a positive experience. While going over prices, he didn't make me feel like he was trying to sell me something, rather he explained the benefits of each feature thoroughly and left the decision in my hands. It made me feel extremely comfortable in my decision to shop here. I was also greeted with a warm smile by Paris, Fabiola and Kalene. Everyone in the store was very professional and kind. I will be recommending this place to every one I know! Thank you!
