-
November 2023 by Luis Gil
By far this is the best AT&T stores that I have visited.. the staff is so friendly and professional… Nikki congratulations !!… you management skills are outstanding.. that’s why you have an amazing team.
-
November 2023 by Alicia l
Cesar and Javier were excellent in helping set up internet! Thank you for all your help! Superb customer service and knowledgeable about all services.
-
November 2023 by Margarita Mena
The Staff at the ATT Store by Pembroke Commons is AWESOME!! My husband and I went three times before we transferred our cell lines to ATT and I purchased a new phone.The staff welcomes you with a smile and they can answer every question. They make recommendations that benefit your lifestyle. And you can tell that they truly enjoy their work.If you want to experience outstanding customer service, please visit this store. Kudos to their manager Nikki, supervisor Diego and the incredbile team!! ❤️❤️
-
October 2023 by R P
I recently visited the AT&T store, and I must say I was thoroughly impressed with their service. The staff was incredibly helpful, kind and knowledgeable, answering all my questions with patience and expertise. They made the process of choosing a plan and upgrading my device a breeze. The store was clean and well-organized, creating a pleasant atmosphere for customers. I left the store feeling confident in my choice and satisfied with the service I received. I highly recommend this store.
-
October 2023 by Janelquis Garcia
I have never been to a store more disorganized! And with people that refuse to see when they have wronged a customer. DO NOT GO HERE ! They are a private owned store NOT CORPORATE!!! worse types of stores to go to ! Make sure to always ask are you a corporate store before walking into any cell phone company !!!! DO NOT GO HERE!
-
July 2023 by cesar rodriguez
Omg the best store ever , ericel and Nikki help me a lot , and there is a guy called Cesar que me ayudo bastante también super nice ese chico
-
June 2023 by Humberto Andino
The best store in the world , the guy that takes me was very understandable and very helpful (Cesar)
-
March 2023 by Vallerie Jarrett
Entered store terribly upset due lack of phone service. However the day and entire negative experience was managed very adequately by store manager Nikki. Very pleased to have encountered such well informed associate. She saved 1/2 the day.
-
September 2022 by Profeta Ana
Omg great store Nikki and her time are amazing… efficient and caring thank you guys for being amazing go there everyone. I switched from the big T …
-
September 2022 by Tabitha Hampton
It was a very clean establishment, I was greeted kindly, ask questions got good answers and picked up what I needed.
-
September 2022 by j m.
We went to the AT&T store today to get my phone screen warranty replacement Put on. He handed us a new replacement screen but for some reason they did not understand saying we had to buy a new one. we were not getting through to the manager(?) Noslen, that when we bought the phone at this store were told they would do it. Noslen indicated sarcastically that that's why those employees were no longer there. We had to buy a screen replacement from him now for $8 +. After we asked a customer to give us his take (he said he was an attorney) he said to both employees that we correctly stated our situation when we came in and did hand them the replacement which they were ignoring. At one point, Noslem stated "I do not accept that negative attitude in MY store! (Referring to our insistence we were correct , backed up by the customer, too. Employee, Malik, was polite and apologized for not understanding. It was a horrible experience, caused by Noslen' s improper interrupting and over riding his employee. When he was not even waiting on us. Horrible! We have six ATT phones on our account for past THIRTY years!
-
July 2022 by Melissa Alvarez
I’ve been meaning to write this review for quite some time, but i just had so much going on. Around 3 weeks ago I got my phone stolen at pembroke gardens, i walked in here immediately after and Nikki and her colleague (i want to say his name was jared ?) helped me SO MUCH. They gave me the best advice and really showed great customer service :’) i came here a few days after & nikki helped me install a sim card & just gave me so much helpful info. Nikki if you see this thanks again to you both!
-
June 2022 by Rosie M
We went in to move our service to ATT I picked the pixel 6. I recently went to turn in my phone to Leo and I mentioned really to my husband and him that I was not really happy. Due to it not having a feature that I loved on my old phone. Surprise text from Leo. He went out of his way to find a way to get it on my phone. It was the best surprise and service I have received in a while. Made this customer feel valued and listened to. Thank you Leo it was important to me and you realized that. Great service recommendations coming your way.
-
June 2022 by Cindia Ana
Omg great store Nikki and her time are amazing… efficient and caring thank you guys for being amazing go there everyone. I switched from the big T …
-
June 2022 by Keith Giles
Trade in my galaxy s10 note cracked up glass all round.and took it in . For a galaxy 22 ultra. The camera is way better than iPhone.im still learning more.thanks
