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December 2023 by Camilo Y.
Horrible Bank and Customer Service. Everyone is old cranky extremely rude and mean. All the older ladies treat anyone under 30 as pieces of trash. The whole staff need to be replaced especially Ms. Laurie Lynn Jackson and her bank teller Maria Sousa. Completely discri
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February 2020 by Ezequiel R.
Branch in Pembroke Pines makes you wait forever for no reason. Bad attitude, horrible service. Laziness at it's finest. Makes me want to cancel my 7 accounts with the bank.
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August 2018 by Jeferson S.
I had a double bad experience at this branch today. We arrived sharply at 4 and the door was closed. Although we explained the urgency of what we needed, there was no way we could get help. I strongly believe the door was closed a minute before 4 but unfortunately I can't prove. We were told to go to Miramar branch (15-20 min away) that closed also at 4! What a shame the lack of knowledge or willingness to help. As opposed to the kindness of others ar this branch, it's not the first time that I have a bad experience with this employee. We are considering changing to another bank in the area.
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November 2017 by Paola S.
Came here to open an account and i was basically sent to another bank by their own representative. She insisted another banks were better for me even when i tried to tell her i wanted my account here. Cant believe it, how ridiculous.