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March 2024 by Michelle L.
Fast friendly service. Thank you for easy banking. Walked in to notarize a form. Staff was very friendly and completed several forms very fast.
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March 2024 by Magda S.
Es la mejor sucursal del Citibank porque tiene a Maria Souza siempre me atiende con mucho profesionalismo y con una sonris, los felicito por la buena atención al cliente son excelentes Gracias María Souza
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December 2023 by Camilo Y.
Horrible Bank and Customer Service. Everyone is old cranky extremely rude and mean. All the older ladies treat anyone under 30 as pieces of trash. The whole staff need to be replaced especially Ms. Laurie Lynn Jackson and her bank teller Maria Sousa. Completely discri
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August 2022 by Rainiero Montilva
Manager was very nice and helpful. Thank you
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June 2022 by Al Wiggins
Exceptionally professional
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March 2022 by odalys martha
My account was closed because of fraudulent transactions and the bank closed my account without notifying me. I’ve scheduled utility payments and went to the branch to take money out in person and I found out my account is closed and that a check will be mailed in 60 days. Meanwhile how am I supposed to buy groceries, pay my mortgage, get gas??, I have nobody else. Citi bank will not give me any explanations of what’s going on.. even the police could no do anything. Citi bank is the worst
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March 2022 by Tara Lopez
Amazing service from a great team!!
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February 2020 by Ezequiel R.
Branch in Pembroke Pines makes you wait forever for no reason. Bad attitude, horrible service. Laziness at it's finest. Makes me want to cancel my 7 accounts with the bank.
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October 2019 by Veru V
Excellent customer service
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May 2019 by esley azua
They don't cash checks
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April 2019 by Inda Solomon
Everyone that works here is friendly and helpful. When I come to do my banking, it feels like I'm visiting friends. I love this branch.
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October 2018 by Karma Karmel
24 hour drive thru ATM, well lit parking lot, open views and in the SilverLakes Plaza.
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October 2018 by Kaly Fong
The worse services ever. When they have late or working behind the time just put the customer fill documents in english when my relates are foreign people and they can not read in english. So, which services do you have???
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August 2018 by Jeferson S.
I had a double bad experience at this branch today. We arrived sharply at 4 and the door was closed. Although we explained the urgency of what we needed, there was no way we could get help. I strongly believe the door was closed a minute before 4 but unfortunately I can't prove. We were told to go to Miramar branch (15-20 min away) that closed also at 4! What a shame the lack of knowledge or willingness to help. As opposed to the kindness of others ar this branch, it's not the first time that I have a bad experience with this employee. We are considering changing to another bank in the area.
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December 2017 by John VanHoek
Great customer service and prompt help. Check out lines run fast for the awesome quality savings.