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February 2024 by Jessenia Vazquez
Don’t appreciate the fact that I got hung up on 5 times because a team member didn’t feel like talking to me. Very unprofessional I just needed my questions answered
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January 2024 by Ernest Sosa
Thanks to Junior for being the professional you are! Your staff has always treated us with utmost kindness! Happy Holidays!
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January 2024 by KEN LEATHERMAN
Helpful StaffGreat Selection
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January 2024 by Be LeGo
Excellent
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January 2024 by Marlins Fan
Ok staff, and the cage is a great service offered.
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December 2023 by Deodutta Roy
Very friendly customer service.
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December 2023 by Nola F.
I came in here looking for a new outfit when I walk in my neighborhood. This store has a lot to choose from. Their displays were neat. I saw an employee straightening out several tables to keep it that way. I tried on a few tops and liked one light sweater. One brand they carry called Casillon (or something like that) is versatile. You can wear their clothes for working out or to run errands. I liked a sweater from that brand so decided to purchase it. I have seen the lines long here bur never like what I saw yesterday. There were at least 35 people in front of me. Some were together but still, much too long. I waited a few minutes and the line did not move since there were only two cashiers. I left the sweater and ended up purchasing it online. They should really have more than two cashiers on a weekend. Otherwise, I think this store is great.
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November 2023 by Karen N.
I am concerned about my husband, Max. He loves shoes more than me and we had to stop here to find another pair of sneakers. I hate shopping and he loves it. I guess that's why we get along. I tend to pick things off the shelf without trying them on. Max has been going back and forth and not sure which pair he wants. I'm about ready to buy all of them. He has decided to flip a coin. Would you believe it landed on its side! Second toss was a charm. It landed on tails. Brooks Ghost for the win! The service was exceptional for a Black Friday.
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November 2023 by Luis Perez
They greeted me at the entrance and helped me find what I was looking for with a doordash pickup, thanks ? ?
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October 2023 by Alejandro J.
Went to this location to get a bike fixed up. Jordan had it done and cleaned in under 20 minutes. Great service on his part and exceeded my expectations regarding customer service compared to other employees in the past. Abigail at the register was also very nice, got me out of there quickly, honored a price tag on an item I was purchasing, and communicated well with Jordan on my service. Best experience I've had in the 2 times I was at this location. And the first time I had to wait a bit long in my opinion for someone to come load the $300 punching bag set I was purchasing on to my truck. Customer service wasn't all the way there on that one. But, Jordan and Abigail have definitely changed my opinion on the location. I will be going back thanks to them. And some reassurance from a coworker of Jordan whose name I unfortunately don't know.
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September 2023 by Lynn Howard
Was there a long time looking for a gift and no one asked me if I needed assistance. Line at checkout. Asked twice for gift receipt and never got one. Noticed that the changing rooms are locked, have to wait for someone to open them.
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September 2023 by Reynaldo Zuniga
This store is has very good serviceAnd also very Organized
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September 2023 by Marjorie Flores-Levert
Excellent service!!! We got what we needed and a very nice associate by the name of Nico was able to help us with everything our daughter needed for softball. He was very knowledgeable on gloves, and bats and had great customer service skills. We are very happy to have come to this store.
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July 2023 by Florencia Banos
I wish I could rate a zero. We needed soccer shoes. I asked 4 different associates for help, after 35 minutes the only guy working on shoes tried to help us out. After two hours in the store, we only managed to tried on two pairs. He couldn't find any other shoe. Also, our shopping car got taken. I spoke to a young lady that claimed to be a manager. After I paid for some volleyball items, I spoke to another manager, Karen, she apologized but still. Two hours and several employees doing nothing was the experience we got at this store. It's like they don't want your business here. Shop somewhere else!
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June 2023 by Danny Ortiz
Prices are OK. They always have coupons and sales. However, Customer service is a big problem here. Was standing at the counter waiting to be assisted for over 10 minutes. And it was at 9 AM so can’t say that it was really busy.