Express is an international fashion chain offering clothing for work and occasions. Reviews note that staff can provide exceptional and helpful customer service, handling complicated transactions smoothly and going the extra mile to assist customers. However, one location was reported as a total mess and not presentable, appearing short-staffed with merchandise needing attention. The manager at that store was described as unfriendly and unapproachable. The business offers a wide collection of clothing and accessories both in-store and online.