-
November 2023 by Mary Runno
Donna is the Extra Space Storage Queen! She has the best attitude and is so efficient and great at her job. The facility is super new and always spotless. Highly recommend!
-
November 2023 by Dani Shaw
Made a reservation online and was promptly contacted by Donna who was absolutely wonderful. She worked hard to get me the best deal that worked for me! What a great experience that made a stressful time just a bit easier ☺️
-
November 2023 by Laura Dodson
Manager Donna is awesome to deal with. Facility is always clean. If I have any issues Donna is ready and able to help. I definitely recommend this storage facility!!
-
September 2023 by Danni Washington
Excellent customer service! Donna and Brian are amazing. The facility is extremely clean and well regulated temperature. They made the process ultra easy to find a storage space for my needs. Highly recommend this location ⭐️⭐️⭐️⭐️⭐️
-
September 2023 by Aurelie Colon Larrauri
Donna is incredible! This property was always kept clean and she always greeted us with a smile. 10/10 would recommend anyone to use this storage
-
August 2023 by Audrey B.
From the moment I walked in I was impressed how clean and well lit the facility was. Brian was at the front desk. He greeted me and we went over different size options. He even walked with me to different units so I could see what was the best option. He also walked with me to the code box to ensure my code worked correctly. super helpful. Nice clean place.
-
August 2023 by Jen Shaver
Donna has been incredible since day one. She has been attentive, kind, and accommodating since we moved in and I will be definitely recommending their units to others in the future. The units are tall so you get the most out of your space and their hours make it easy to get in and out of the building when it is convenient. The AC is always cold and I know my belongings are safe in their facility.
-
August 2023 by alexis Rodriguez
Been with them for over 2 years now and have to say best storage place. Super clean and organized. The staff is very professional and helpful. If I have any issues they are quick to respond and solve the problem. Very happy with this storage unit. I would definitely recommend them!
-
August 2023 by Luis Betances
Great experience. Donna was so helpful and found us the perfect unit at a great price. The facility is sparkling clean and is in a great location. I would recommend this storage facility to my friends and family.
-
July 2023 by Arlene Vogel
Donna Chung, the building manager, was amazing from the first time we spoke. She told me all of my options, explained everything to me and when I finally went to the storage facility with my movers, I was truly blown away! The facility is immaculate! and the price very reasonable! I highly recommend Extra Space Storage and again, Donna is a total pleasure!!Thank you for making this such a pleasant experience and so easy!!
-
July 2023 by Lexis Youn
Donna was so helpful and informative. I went to two different storage companies which were honestly cheaper but upon meeting Donna I instantly chose extra space storage west pines. The location is super clean and I felt safe and secure. She recommended me a different unit which was exactly what I needed. Overall The staff was excellent, funny and friendly. I do recommend this location and company to anyone looking for a storage location. In and out superb service.
-
July 2023 by Kipp Washington
I am very impressed with management at the location where my unit is. Ms Donna is fantastic. She not only worked with me though my situation. But she accommodates renters all the time. She is very professional and makes it her duty to give us the quality service everytime. She needs a raise. You guys have a gem
-
July 2023 by Emmanuela Meda
The Manager provided excellent customer service. I advised her about my rate increased over the weekend. She told me she will look into it and call me back on Monday. Guess what, she kept her promise and called me back on Monday. That put a smile on my face.
-
July 2023 by Steve Williams
Brian was amazing came in with an issue and he responded quickly and when he got the approval he reach out immediately. He was a great professional you have a great key player on your team. Thanks for everything.
-
July 2023 by Lizet Advincula
Rental experience was great from beginning to end. Facility is safe and always clean. Donna made the moving in and moving out experience so easy. She gave us AMAZING customer service and is a great asset.
