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February 2024 by olanda d.
I believe angels exist among us, as evidenced by my recent experience at the tire shop. I arrived in a state of desperation, fearing being stranded due to a low tire and having nowhere else to turn. Despite the shop being near closing time, I received immediate assistance. Thanks to Andre, Chermain, and the rest of the staff, my car was quickly back on the road. I'm incredibly grateful for their exceptional service.
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February 2024 by Vivienne J.
I had a horrible tire concern and needed a tire ASAP. I was able not only to get my tire replaced , but the service was quick, I was given great advice. Savings were suggested and I didn't have a two hour wait , like some other places. I'm appreciative of the help I received from Kevin at Goodyear! The value for the price was great as well per the normal cost of my tires.
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January 2024 by Terry P.
Great location and never have to wait to get good service! Did the multi year alignment deal -- seems every where we travel the roads are in TERRIBLE shape!!! A good alignment is SUPER important!
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January 2024 by Suzanne Apel
Kevin S.M. Was very professional and helpful. He is very knowledgeable of your products and offered us the best deal for what my car needed. He also called to follow up to advise of other items that needed to be addressed with my car. Very happy with the tires and the service. Kevon remained in contact with us, and all services were completed in a timely fashion.
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January 2024 by Marvin “El Marvo” Dabel
Very good customer service fast and efficient and very friendly
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January 2024 by Alberto Campos
Excellent attention from Adrián, excellent service.
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December 2023 by Carol B.
They gained a loyal customer! Adrian and his team are beyond helpful and customer service oriented. They take care of all my car issues with upmost professionalism and care. The ladies at the front desk are personable and really care about the service they provide. I am thankful for them!
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December 2023 by Alyssa T.
Quality of service was horrible I made 3 trips to this location. Please be careful when coming here some people just don't know what they're doing. My tire blew on Saturday. On Sunday I took it to my local Goodyear on pines and 172 but they didn't have it so I was sent to the location on university. After confirming twice the correct tire, when I got home I realized the wrong size was put on the car. I would think Goodyear out of places would confirm that the other tires were all the same. I had to return on Monday morning to have the correct tire placed. The woman offered me a "discount" however I still paid for their mistake. The best part is I had to return a third time because after they finally put on the right tire my light turned on again. I was told that the way my car was made if I drive off too fast over an uneven area it will throw off the sensor. I'm not sure how true that is. Prior to the tire being changed I had glue all over the rim that was not there the first time they changed it to the wrong tire. (See picture) Overall service was horrible. I do appreciate Bella assisting me right away. Hope to speak to corporate regarding this issue.
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December 2023 by Cody Willis
Hands down the only place I would go to for all your vehicle problems. Their customer service is amazing. Kevin answered all my questions and had a great attitude.
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December 2023 by Thalia Remy
Great customer service. Verlande was very helpful. The company definitely exceeded my expectations . They even helped me with maintenance that I had to pay out of pocket.
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September 2023 by Diana RÜG
Garbage service. Went in for a patch up and the guy gave me an excuse about how the nail needs to be in the middle of the tire for him to patch it??? I didn't ask for an excuse, I asked you to patch the tire. Easily go to a Ponchera in hialeah and they patch in tire in less than 20 mins. Not coming back here again.
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September 2023 by Sarah Kyle
Kevin and Adrian are amazing! I love that I can go in as a woman and not be treated like an idiot. These guys thoroughly take care of you and they're not going to make unnecessary updates to your car unless you need it. I love their honesty and appreciate how well I've been taken care of! They truly work with you as a person and not a customer number, going to miss this shop.
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September 2023 by Mariann Cole
I went in for new tires last week and had the pleasure of working with Adrian in the front office. Adrian was not only extremely knowledgeable, but also pleasant, polite and patient. Adrian and his team went above and beyond to ensure that I purchased the best tires and an alignment for my vehicle with all of the available discounts and rebates. I'm very happy with my purchase and the way my car is handling. I highly recommend this location!
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September 2023 by Michael Dominguez
The employee that rung up my transaction refused to assist me with financing and lied to me in my face saying if I applied for finance I would have to wait over an hour for her to rewrite the invoice and once I said I was willing to wait knowing she was lying, she told me it was annoying and she didn't want to do it. Mind blown. Everyone else was amazing but that experience and comment was disgusting.
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September 2023 by Jose V.
Arrived just before 8:00 AM in a Tuesday to get a oil change and a new tire for my fleet work truck was told to come back after 10:00 AM if I wanted service the fleet computer was down would not work until then. Isn't it the same computer for all the work needed will never return looked to me they just didn't want to work