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March 2024 by Faylor StHilaire
The hygienist was very professional, pleasant, and friendly.
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March 2024 by Chris Mann
I was told I would receive a phone call from the dentist because he was in surgery I have a broken wisdom tooth and I am having pain I didn’t receive any pain medication or a phone call
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March 2024 by Pierre Jecrois
The professionalism and the kindness of the providers are exceptional!!!
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March 2024 by Sonia Reid
A good experience. Very warm,caring,professional crew
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March 2024 by Nathan Ribeiro
My dental technician Jeannie was excellent. I have been coming to GE for over 10 years and Jeannie was noteworthy for her professionalism, and welcoming personality. She made me feel at ease coming into what could be a very stressful environment. Thank you Jeannie!…
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March 2024 by Jean-Yves Virgile
Been going here for almost 15yrs if not over. The staff is always nice and helpful.
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January 2024 by Oreo Cookie
They book appointments 2 to 3 months out. God forbid you have to reschedule. You could call a few weeks ahead but they’ll simply say there are no cancellations and offer an appointment within 2 months. It’s ridiculous the amount of new patients they take in knowing the treatment frequency should be monthly not every 2 months. This means you’ll have your braces on longer than necessary. Unfortunately they also do not offer an appointment at another location. The front desk girls are extremely rude talking amongst themselves when you ask to speak to the office manager.
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January 2024 by Jackie Roberts
The front desk staff was very polite and friendly. The dentist was very polite, and he acknowledged himself, and he explained The treatment plan. His assistant was friendly, however, The temporary crown that they put in came out the same day and the temporary Partial I cannot even choose bubblegum if I wanted to. It’s very hard for me to eat with these temporary partials.
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December 2023 by Dee Lou
Although the location is convenient, the service provided is not the greatest, with the exception of Christine, the dental hygienist. My experience with the orthodontic surgeon and the process for having a tooth extraction was horrible. Not only did I have to wait at least two months get an appointment with him, despite being a current patient with the facility, I also had to wait another approximate two months to receive the results from my consult. This is in addition to them canceling several appointments in between. When I finally received the results from my consult, it was the assistant that called me to share this information with me over the phone. She wasn't even able to answer the questions I had. I was extremely disappointed when I finally spoke with the surgeon and he told me that he wanted me to get another exam done. When I went to have this exam conducted as instructed (within the same week as my appointment), I expected to receive a call back with the results, let's just say, it's been at least a month and I still haven't heard back from anyone. It's bothersome when you do what you have to do to ensure you keep up with your health, but the people you entrust to assist you with this seem as though they do not care enough about you to do the same. How is it that I was able to get an appointment with a new dental establishment (that is very well known), and within the same day of my appointment, I was not only able to receive my results from the orthodontic surgeon, but was also able to get an appointment for my extraction the following week? If you are thinking about making Great Expression at the Pembroke Pines location your choice for your dental needs, I would strongly encourage you to seek other alternatives, unless you want to be as frustrated, and angry as I have been them.
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December 2023 by James “Kat 1” McCoy
As always, they were very professional and understanding of my concerns. Questions I might have had were covered during the "orientation" and explanation of the findings. The new equipment used to gather the data from my mouth that replaced the old procedure of impressions is simply awesome. I am totally impressed.
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December 2023 by Jay Free
Technician was late. was not told of a treatment plan.. was told that insurance will cover my cleaning and was not true. I had to pay out-of-pocket.. was reschedule from November to December to avoid paying out-of-pocket. And that was not true. Was hit with an unexpected cost and a bill I was told was due over 6 months ago. Which I know I paidWas very displeased with this vist!.
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December 2023 by Carl Diaz
Love the staff. They were so professional and made my experience a great one. They broke down cost so I know exactly what it would cost. In the end, I walked out with a smile on my face. ? great job
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November 2023 by Natesha Robinson
I love coming to this office it make me feel like family Dr Faisal and kp are very awesome they treat me so well I was scared of the dentist with there help am coming back ever time . Customer service is very great here , am comfortable I find a dental home
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November 2023 by Tica Whiting
Great place for my dental care. Very pleased. All my concerns are always addressed and the Doctor and staff are excellent and when i go for a cleaning, I always get excellent care.
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November 2023 by Darnell Porter
The front desk has really declined the quality of their service in the past year, when I tried to call, no one answers, they have rescheduled two appointments for my wife only to be told that dad wasn’t the time that was given to her, the only time that I can speak to the front desk is when they call to confirm an appointment. I have called 12 times between now and my 49 minute drive over to an appointment hoping I can get in early. Last time I went in early I was not seen and spent an hour until my scheduled appointment time to be seen. I like Dr. Robinson I like Dr. Yapp, and the workers in the back that work on your teeth but since the arrival of the four ladies on the ortho side, it has not been pleasant
