Harbor Freight is a well-known tool store with over 1500 locations across the country, serving more than 75 million customers. It offers a wide range of quality tools at great value, including automotive, air and power tools, storage, outdoor equipment, generators, welding supplies, and hand tools. The stores are generally small but organized, making shopping easy and stress-free, especially when there are fewer customers. Staff members are attentive, polite, and eager to help, providing good customer service even when busy. However, some customers find the prices getting a bit expensive and feel there could be more staff to assist with questions. Overall, Harbor Freight is appreciated for its wide selection, helpful staff, and competitive prices, making it a popular choice for many do-it-yourself enthusiasts.