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November 2025 by Felix Lopez
Great customer service
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October 2025 by keyes drucy
The shop had a positive energy.
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September 2025 by Amanda
The workers are super nice & extremely helpful. The only thing about this store is it’s super dark , unlike some of the others I’ve gone too. They’ve also been dark but nothing like this. Would love it if they also fixed their AC , I walk on and circle around and have to walk right back out. Terrible conditions for the workers.
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September 2025 by Federico Commisso
Went today Sept 17 at 6pm, doors were closed. No attendants. 🤷🏻♂️
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July 2025 by David Rodriguez
Great deals and amazing accessories and clothing will be coming back
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June 2025 by Erica Pattinson
They really need to up their T-shirt game even Walmart is doing better T-shirts than them.
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June 2025 by Adrian Wyche
I walked out with a HAUL!!! THEY HAVE A BUY 1 GET 3 SALE RIGHT NOW as I'm posting this. RUN NOT WALK to Pembroke Lakes Mall, the associate with the blue hair was such a sweetheart and so helpful. Love love love it
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May 2025 by Olivier Moussignac
Asking for my location 😡
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October 2024 by Heather Chin
Best customer service in the mall!!!!!
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September 2024 by german paredes
I came here looking for gift ideas for my partner’s birthday, and one of the workers here John, was nothing but amazing!
He was very kind and helped me look for things that she might like around the store!
Now i know that if i come back here, i can always count on him to help me search for what i need.
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August 2024 by Unreal Name
hatsune miku stickers therefore peak
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July 2024 by AJ Jackson
Amazing customer service!
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June 2024 by Gianna
Hot topic is the bus
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April 2024 by Spoonie Luv
My go to spot for my anime swag. As you step into Hot Topic, I was immediately enveloped by an atmosphere brimming with energy and excitement. Amidst the vibrant displays of pop culture memorabilia and edgy fashion statements, I found myself on a quest to complete my one-piece set, navigating through the maze of eclectic merchandise. Little did I know, my journey would be guided by the beacon of excellence that is Aldonna, a shining star amidst the retail cosmos.From the moment I approached her, Aldonna (Aldi) exuded warmth and professionalism, greeting me with a genuine smile that immediately put me at ease. Her passion for her role as assistant manager was evident in every interaction, as she effortlessly balanced attentiveness with a keen eye for detail.With a gracious demeanor, Aldi took the time to understand my specific needs and preferences, patiently guiding me through the vast array of merchandise to curate the perfect ensemble. Her product knowledge was astounding, as she expertly navigated the store's inventory to locate each elusive piece of my set, ensuring that no stone was left unturned in our quest for perfection.What truly set Aldonna apart was her unwavering commitment to fairness and integrity. In a retail landscape often marred by pushy sales tactics, Aldonna's approach was refreshingly genuine and transparent. She treated me not as just another customer, but as a valued individual with unique tastes and desires, earning my trust and respect with every interaction.As we finalized my purchase, Aldonna's dedication to excellence shone through once again, meticulously checking each item to ensure its pristine condition and offering invaluable styling tips to elevate my look to new heights. Her passion for her craft was infectious, leaving me inspired and invigorated by the unparalleled shopping experience she had provided.In the realm of retail, where customer service can make or break an experience, Aldonna proved herself to be a true gem. Her exceptional professionalism, genuine warmth, and unwavering dedication to excellence have undoubtedly set the standard for what a retail assistant manager should aspire to be.In the tapestry of my Hot Topic experience, Aldonna's contributions stand out as a shining thread of brilliance, weaving together moments of joy, satisfaction, and unparalleled customer service. To Aldonna, I extend my heartfelt gratitude for her invaluable assistance and commendable dedication. She is not simply an assistant manager, but a beacon of light illuminating the path to retail excellence.
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April 2024 by Giego Garcia
Friendly staff.
