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March 2024 by Elijah Mcleary
ms keshia is very great and helpful
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March 2024 by Alejandro Medina
Poor customer service, rud staff and very disappointing purchase experience. I'm a customre over 10 yrs with lot's of purchases but this location has gone down, staff lacks knowledge. I made a purchase in January and still in March and dont have my rings due to poor sizing knowledge, poor comunication of the staff when the rings arrive ( you literally have to call to find out when is ready). New ring handed out in a plastic bag etc etc etc. Definitely a mess and I never will purchase here again. Very disappointed. Miss the old efficient staff.
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March 2024 by Morgan&Me
Nora at the Pembroke Pines location was awesome. She was very patient and informative.
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March 2024 by Ivonne Carrasquillo
Jada was great. Helped us choose our wedding bands and was patient with us.
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March 2024 by Nick Olmo
Nora was very helpful and was able to give me and my fiancé the ring of her dreams.
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March 2024 by Ritchelie
Jada was great! So helpful
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February 2024 by Lian Murray
We visited Kay Jewellers in Pembroke Lakes Mall Florida on Friday 16th Feb and had the most amazing experience.Jessie and Keisha were so helpful and attentive when helping us to pick our wedding bands!The prices were amazing and the store were offering great deals.We truly appreciate the experience!
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February 2024 by lamont myers
Talia was amazing and I will make my purchases from her.
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February 2024 by Waleed AL-BLOUSHI
Jada was very helpful she was very nice, patient and gives an honest advice. great customer service.
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February 2024 by Mayanara Gonzalez
My ring game back beautiful!!? Thank you!
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February 2024 by Deyanira Gonzalez
The whole experience was amazing. I needed a watch for my fiancé for his birthday gift . Roger’s recommendation was great. I love it and I’m sure my future husband will love it too. Thank you !!
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February 2024 by Derek Johnson
Nora was very helpful and knowledgeable with a great personality and excited to help
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February 2024 by Chrishano Edgecombe
Keisha was a phenomenal help. Fully knowledgeable of products from metal type, stone cut, stone type and general aesthetics. Will return sometime soon to finalize purchase of a set and watches.
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February 2024 by Thuyen Van
Wilberto was very friendly and helped us choose our perfect wedding bands! The staff were welcoming and nice.
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February 2024 by Leomise Allen
From the first day we walk into Kay’s At Pembroke Pines Mall we were greeted with the southern hospitality from Mrs.Keisha. My fiancé and I was both nervous as this was a new process and journey for us. With Mrs. Keisha expertise and listening to us and what we wanted she help us pick out the perfect rings. Let’s just the day everyone at the proposal was in awe the way my ring sparkled and I know on our wedding day they will be in awe of his ring.If you are looking for someone who is intentional about your happiness and satisfaction go see her at the Pembroke Pine Malls. You won’t be disappointed.
