LensCrafters Optique at Macy's on Pines Blvd offers a comprehensive eyecare experience with a focus on quality and customer satisfaction. The staff is known for being helpful, friendly, and attentive, ensuring that each visit runs smoothly. Customers appreciate the quick and thorough eye exams, as well as the wide selection of designer glasses, including brands like Ray-Ban and Oakley. Many reviews highlight staff members, especially Nicolas, for providing exceptional service—showing patience, giving honest opinions, and helping customers find frames that match their preferences and personalities. The team is also attentive to special needs, such as making sure children are comfortable during eye tests and eye dilation. The location accepts most major vision insurance plans, making it convenient for many clients. Despite some minor feedback about a slightly cold interaction with the optometrist, overall, visitors feel valued and well cared for. The staff’s dedication to resolving issues quickly, whether it’s fixing glasses or assisting with frame choices, leaves a positive impression. Many customers express their intention to return for future eye exams and glasses, citing outstanding service and a welcoming environment.
WOW!! What an amazing store. Thank you sooo much Jose for helping my family and I pick the perfect glasses. I’ll be back next year
August 2024
Had an issue with my glasses before but one of the workers, Nicolas caught the problem and resolved it. Swift service and a kind staff.
August 2024
Nicolas gave my wife a wonderful assistance as she was looking for something very subtle that goes with her personality and job too. Highly recommend going to this place. We will be back 100%. Thank you
