LensCrafters Optique at Macy's on Pines Blvd offers a comprehensive eyecare experience with a focus on quality and customer satisfaction. The staff is known for being helpful, friendly, and attentive, ensuring that each visit runs smoothly. Customers appreciate the quick and thorough eye exams, as well as the wide selection of designer glasses, including brands like Ray-Ban and Oakley. Many reviews highlight staff members, especially Nicolas, for providing exceptional service—showing patience, giving honest opinions, and helping customers find frames that match their preferences and personalities. The team is also attentive to special needs, such as making sure children are comfortable during eye tests and eye dilation. The location accepts most major vision insurance plans, making it convenient for many clients. Despite some minor feedback about a slightly cold interaction with the optometrist, overall, visitors feel valued and well cared for. The staff’s dedication to resolving issues quickly, whether it’s fixing glasses or assisting with frame choices, leaves a positive impression. Many customers express their intention to return for future eye exams and glasses, citing outstanding service and a welcoming environment.
Please check out LensCrafters at Macy’s in Pembroke Pines. Store is amazing and so are the employees. Especially Juan. Went to fix my shades and his customer service and professionalism was second to none. 10/10
March 2026
Spectacular service and perfect precision in prescription eyeglass lenses. Nilda Telo is the best at the LensCrafter store in Macy's Pembroke Pines Florida
February 2026
I absolutely love the service received by Miladys. She is very helpful and very sweet. I would recommend them to anyone.
