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November 2023 by Lisa Ito
Daniel was my sales person and he was super helpful, knowledgeable, patient and kind. I am a very difficult customer with back, hip and heat issues. He suggested many different beds that I tried. I finally decided on the Tempur-pedic pro adapt. I tried it for a few months but decided it did not work for me. Even though the bed didn’t work out for me, I highly recommend working with Daniel.
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November 2023 by Jonathan Vinas
Smooth experience, Daniel helped me out and couldn’t have been more helpful. Very knowledgeable! I’ll be going to this store next time I need a new mattress.
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November 2023 by Nicole Perez
We went looking for a new mattress and were helped by Daniel Larsen, he was so well informed, kind, patient and not pushy. He was a fantastic salesperson and I would highly recommend going to this store to purchase your mattress. He knows everything you need to know and I was surprised at how spot on he was with suggesting mattresses he thought my husband and I would like based on how we sleep! Our little boy also had a great time! ?
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November 2023 by Michele Chinault
It was time to get a new mattress but I dreaded shopping for it. I stopped in two places prior to Mattress Firm Pembroke Lake Square. I had avery pleasant shopping experience because of the knowledgeable and awesome salesman, Daniel Larsen.He was so patient and helped me to determine which mattress was most comfortable for me. The shopping experience I dreaded, turned out to be very enjoyable one.
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November 2023 by Dayana Diaz
Daniel was the best! He was very patient as I tried out a lot of beds, never rushed me and made the whole process very smooth. I felt like he was honest, there were no hidden fees. It was a great experience!
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October 2023 by Arnaldo bulit
Christ & Christ I just wanted to take a moment to express my gratitude and appreciation for your exceptional service during my recent visit in your store ,( Mattress Firm ) . You took the time to listen to my needs and provided me with the right suggestions and recommendations. I appreciate how knowledgeable you areabout the products, and your ability to answer all my questions. Thank you for your great customer service support. Arnaldo Bulit
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September 2023 by Betty T.
When I walked into Mattress Firm I wasn't sure what type of mattress to purchase. The salesman was so patient and knowledgeable I was impressed. He let me sample many mattresses until I found the perfect one. Even better was, I did not go outside of my budget. A quality mattress for a great price! Highly recommend!
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September 2023 by Tanya Gaetan
The salesperson Chris did an amazing job! He was very knowledgeable about the different types of mattresses and was able to help me choose the right one for me and my husband. He was very professional and efficient. I highly recommend this location and Chris!
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September 2023 by Irv Mck
My experience here was great. I dealt with a gentleman named Daniel. He is extremely knowledgeable. I walked out feeling like I was a sleep expert. He made the experience pleasant.
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September 2023 by AJ's Universe
The customer service here was unbelievably great. Since this is one of my biggest investments, I felt like I was making the best decision. All my questions were answered, and unbiased advice was given. Carolina and Chris Oslen were a big help in helping me choose the overall best mattress for my wife and I.
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August 2023 by Nicoletta DiRito
After looking around at multiple mattress stores, we found the perfect mattress for us. Chris Olsen was very helpful, friendly and knowledgeable. We didn’t feel pressured to buy anything and it was a fun experience. We can’t wait to get the best sleep of our lives!
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August 2023 by Ashley Huergo
We had a great time at this mattress firm! Chris St. Louis and Daniel Larson were so helpful and informative ? They guided us toward the right box spring (a bunky box!) for our mattress and bed frame. They had great attitudes and it was a pleasure
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July 2023 by T Downey
Chris was awesome! Helped my husband and I find a bed and gave us a great discount. He walked us through the options and made recommendations based on our sleeping habits and body aches. Quick and easy
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July 2023 by German Cadet
Experience was wonderful. Great customer service from the minute we enter the store. My salesperson was Chris and he was fantastic. Very knowledgeable about every mattress at the store. He made you felt at ease abs comfortable to talk to. He made sure to answer all your concerns and needs. He wasn’t looking to put you in the most expensive bed for commission, he was committed to making sure you were happy with your selection. If you need a mattress I recommend you see chris at mattress firm in Pembroke Pines!
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July 2023 by Scarlet Saez
Carlos Prieto gave us excellent customer service and guidance to choose the best mattress for my partner and I. He made the process easy and quick while still letting us try all the mattresses to make the right choice. Thank you so much!
