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November 2023 by Jonathan Shaw
Nathan is a wonderful and very informative sales professional to make sure we made the right decision. Really enjoyed the buying experience and would recommend anyone to buy from him!
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November 2023 by Marlen Pena
My experience in this store was excellent. I am extremely satisfied with the service I received from Guillermo, who is very professional, very kind and helped me in choosing the right mattress according to my needs. I really appreciate that. Thank you so much!!! I am very happy ?
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November 2023 by Horace Gordon
We received excellent service from Guillermo with our purchase today. He was very attentive and informative. We highly recommended this store and location. Very friendly and knowledgeable staff.
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November 2023 by Regine Ceus
Overall, my experience with Mattress Firm has been beyond any standards that I had. This was the second time I came shopping for mattress here and I absolutely refuse to go anywhere else. Dylan (the associate helping) went above and beyond to ensure that I had received everything that I needed and went the extra mile to make sure we were satisfied with everything. 10/10 would recommend this location.— A super happy and satisfied customer
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November 2023 by Lissett Alpizar
My husband and I were looking for a new mattress. We were getting up with back pain every day. The store manager, Guillermo, was who helped us. He was really professional, helpful, and informative. We are very happy with our purchase. We are thinking in coming back to get a new bed base and mattress for our son. We will recommend this store to our friends and/ or family members
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November 2023 by Jillian Goodwin
Adam was so helpful and not pushy. He helped us find the best mattress for us. Adam was professional, courteous and answered all of our questions. This is my 5th time buying at a mattress firm and I would recommend anyone to come see Adam and stop your back problems.
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November 2023 by Maria Olivieri
We talk to a sale representative, Dylan, very knowledgeable about the different types of mattresses and gave up a very good deal.Also Nathan another sale representative help to finalize all the paperwork. both of them gave us all the information we needed about our purchase and we’re very helpful.
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September 2023 by Bayron Madriz
Forever this will be the most amazing experience ever. If you need a mattress please please please go to this Mattress Firm and ask for NATHAN. The customer service was beyond extraordinary, there was no rush, allowed us to take our time and try out the mattresses that fit our needs. Nathan is hands down funny and super interactive. I never thought buying a mattress was going to be so fun and easy going. Only if buying a car or house would be this great.Go there, and ask for Nathan. ????
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September 2023 by Nicole Kemnitz
Had a really pleasant and welcoming experience with sales associate, Adam, the other day. Super nice and patient - even though he's still learning the ropes. Professional and interested in helping us. My mother didn't plan on buying from the first place we looked at, but buy we did! Good team in this location - Thanks!
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September 2023 by Stefanie A.
It’s been many years since our last mattress purchase. We have always trusted Mattress Firm, and once again 100% satisfied. Adam and the rest of the team provided great customer service and very knowledgeable in all aspects. We are excited to experience an amazing night sleep with our new purchase.
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August 2023 by Miryam R Loo
Extremely professional. Dylan went the extra mile to ensure that we had a positive experience. He gave us ample space to make a decision, yet he understood our needs and helped us find a great solution. He handled two sales in the span of an hour while also training a new colleague and he still managed to make us happy customers.
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August 2023 by Marissa Hylton
Guillermo was phenomenal! Very helpful and knowledgeable. Took time with me and helped make the decision making process very easy! I will definitely recommend him to everyone I know.
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July 2023 by Teresa More
This Mattress Firm Store is outstanding! Got treated so well by Guillermo, the manager. He made me feel very at ease and payed attention to all the requirements I needed in a good bed for myself. I’m a senior heavy lady and all the suggestions he gave me were spot on. I highly recommend this location on 15805 Pines Blvd, Pembroke Pines, Fl 33027. Cant wait to get my delivery!
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July 2023 by Regina Walker
My husband and I were treated very well and so respectfully by Jonathan, the salesman at the Pembroke Pines Mattress Firm. He took his time and showed us everything! By the time we selected a bed, base, and pillow set we were comfortable that we made a fabulous decision in making our purchase. The thing I enjoyed most about our shopping experience was the teamwork and camaraderie that the salesmen showed towards each other that ultimately benefited us as customers.
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July 2023 by Ryan Tome
I could not be happier with my experience at this MattressFirm location. Guillermo, the store manager, was very polite, and Dylan, the salesman, was professional, proficient, and able to answer all my questions. Their great service will keep me coming back for a long time. I recommend this store to anyone looking for a mattress— make sure you ask for Dylan! Thanks guys!
