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March 2025 by Jen Rivera
Walked out of this store 3 times so far. Have been disappointed more than that, and encountered customer service about the same amount.
2023 - Waiting for 20 minutes for an employee to help me with stock that was up on the shelves. Needed 1 sketchbook, of which two were in stock. Their paint brush supply is pitiful and their selection of prismacolors pencil singles is poor to nothing. Also, they need to hire people to work the floor to help customers, because if customers cannot find what they need, they cannot get what they need to check out. This is no longer an art store but now like a home goods or home craft store. If you need art supplies, go on their website or for better prices, go on amazon. For an actual art supply, try Dick Blicks.com.
Updated 08-2023 - Once again gave this store another chance. Went in to get liquitex soft body paints. They had maybe 12 or so of the 99 colors, didn't have red. The gouache had more variety. Tried getting detail brushes. Most of the brushes were once again either missing, damaged, or misplaced. Grabbed what little brushes I found from Princeton. It's Halloween so went to see the Halloween stuff. The decor they had the week prior was now switched around and new stuff added. Baking supplies where the pumpkins and decor were, Lemax figures were taken away, being replaced with Christmas figures already. This place is seriously just a Mommy Hobby craft store with a small range of professional crafts, the reverse of when I was growing up coming here: professional art supplies and small sections of hobby, decor and kids crafts. Why the heck do I keep coming here? It's not getting better...
3/14/25 - Yes, I know. Why do I bother? I went in get some bead organizers, the 32-Compartment No Spill Bead Storage Organizer by Bead Landing. I've picked them up here before and so I wanted to ask to see when they will be restocking or if they're being phased out. I pressed the button on the machine they have for assistance, and waited. I looked along the aisle passing the time. I pressed it again maybe 6 minutes later, and waited. I keep hearing someone say the name of the aisle, waiting patiently. Finally an employee appeared and instead of coming over, she looked like I was bothering her "Can I help you?, she asked me in an annoyed tone. No smile, no "how are you?". I asked her about it and she talking all over the place. All I got was maybe Monday but... She then began to walk away in a rush when I went to ask another question about the fact it was online but $14.99 instead of $9.99, or else I would order it for delivery on there.
She said because it was part of the 40% online discount. That...doesn't make sense, so the price is raised, for it to be discounted making it $8.99 not including tax nor the $7.99 shipping (and why the frack does every price end in $.99? Round it up already). Then she left in a hurry before I could ask further, leaving me confused. No closing pleasantries, no "goodbye", no "Have a nice day". I said "thank you" to her back but got nothing in response. I was going to buy some more items of what was left after half the jewelry aisle was marked for clearance, but just left with the three items I had because if I needed more assistance, I doubt I'd get any. I already felt like I was being a burden. This place gets worse every time I visit. Until next time I guess because where else am I going to go in terms of a local physical store for arts as well as crafts?
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March 2025 by Shabbir Joher
Frame advisor was nice and helpful
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March 2025 by Jesse Gonzalez
Well stocked
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March 2025 by Ioannis Sventzouris
Great place to shop
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March 2025 by Maria “TheWorldTravelerSoul” Corona
Great place for any arts & crafts and more, prices are very affordable.
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March 2025 by Luis Macuare
Great 👏 👏 👏 👏 👏
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March 2025 by maria gabriela Romero
Excellent service, punctuality and good work
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February 2025 by Nafisah
I went to inflate my dad’s 60th birthday. Our big 60 balloon would have costed us $20 to inflate with helium! Way too overly priced. Their latex balloons are two dollars for a latex and we’re providing our own balloons!
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February 2025 by Elsie Urbay
Love the easiness of online ordering and pick up. Very cute crafts and things and very clean and organized.
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February 2025 by Virma Jaramillo
Excellent
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February 2025 by Janeth Arauz
Super good
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February 2025 by Alexandra RODRÍGUEZ VICENTE
Everything and excellent service. Thank you
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February 2025 by Charelle McNeal
I got lost inside for over 2 hours after deciding to pick up a new hobby crocheting. They such a massive variety of things to do and yarn textures and thickness even though all of the sale items were gone the colors of the selection left were beautiful. I shall be back my projects came out wonderfully for a beginner. I made matching scarfs for my daughter and I she loves wearing it all the time and wants to learn to crochet I couldnt be more proud.
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February 2025 by Rob Lualhati
Love Michael’s!
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February 2025 by Cecil Gutierrez
The best place to find everything
