PetSmart is renowned as the world's largest pet supply and services retailer, providing a wide selection of over 10,000 products for various pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs and hamsters. Customers appreciate the option to shop online and pick up items at their local PetSmart within two hours. Many locations also offer services such as dog training, pet grooming, boarding, Day Camp, and pet adoption. Reviews highlight both the helpful staff and the grooming services. One customer praised Liz for her exceptional assistance in finding dog food after a frustrating experience at other locations. Nia, a groomer at PetSmart, received glowing feedback for her attention to detail and caring approach, making grooming visits enjoyable for both pets and their owners. Customers have expressed satisfaction with the quality of grooming services, particularly noting the salon's products and friendly staff. However, some concerns were raised about the adoption process, particularly regarding a square footage requirement that led to a rejection for adopting a kitten. This experience left one customer feeling disappointed, suggesting that clearer guidelines could improve the adoption process. Overall, PetSmart is valued for its extensive product range and dedicated services, making it a go-to destination for pet owners.
Abby was so sweet! Super fast and efficient! Thank you for helping me get my online order!
June 2026
Fabulous Pet Adoption Event today! The volunteers at this locations were awesome and the staff at Pet Smart were so accommodating! Loved my time there and purchased a donation for WAGS Rescue! 💕❤
May 2026
Samuel has been giving my chow chow his baths since he was weeks old and he's such an amazing groomer... he has such a great personality and always makes our fur baby look and smell amazing