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March 2024 by Carlos S.
Edwin Helped me , it was nice and quick , good service , good place to visit , nice and clean place , I recommended
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January 2024 by Eric G.
I bought a Sofa-Bed that was on the showroom. That is, the last one they had. I bought it at a discount. The problem is that everything looked fine because it was showed as a sofa and it was only explained to me how to make it a bed. When I opened it as a bed at my home, I noticed that one of the front legs was crooked. If you put just a little pressure, the sofa as a bed will not work. So, I called to see if anything could be done. The lady that answered the phone was very nice, but at the end, the response was to go to Home Depot and buy something to try to fix it; like putting a bracket or something. What I understood was, try to fix it and if it does not work, then use it as a sofa only. I understand that I bought this at a discount, but it was defective and they did not tell me this. So, for me, it was a scam. At least, I had the satisfaction to cancel another order for 1800.00 dollars that was going to be delivered early February. Never again will I buy here.
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December 2023 by Shula R.
This Rooms to Go location is about 1/3 kids (with a separate entrance) and 2/3 rest of the home type furniture. While not as big as some of the other locations, they definitely have a decent size selection. Grace was our guide to the store and she is the best- knowledgeable, funny, and matter of fact.
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October 2023 by Ashley Martinez
We came in for a replacement couch and we had an amazing associate Cristal.She greeted us with a smile at the door and made the entire process very easy. She showed us many options and was very patient with us. At the end of the day we picked out some great pieces and we were very happy with our new purchase thanks to Cristal ?
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October 2023 by Tisha Irby
I haven’t received my order yet…. But this review is about the AWESOME customer service I received when placing my order. Louis was not only professional, he was friendly and went above and beyond in assisting me. He helped me cancel an order I placed on line the night before and resubmitted the ordered with the exact configuration of the sectional I wanted and needed. Louis is the one of the best!
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October 2023 by Mohib Ahsan Mohib Ahsan
I had a good experience on this store as it was my first time buying a furniture set. I had a chance to meet with Matthew Snell who was very kind and knowledgeable. He told me all the details in a very polite manner. I was able to buy a furniture set and looking forward to use it in my new apartment.
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October 2023 by Miami Fine Auto Sales Corp
We are remodeling our houses, and we were lucky enough to find Rooms to Go new designs and the assistance of Grace Volpe @ the Pembroke Pine RTG location :) She is very knowledgeable and exceptional at helping clients to make smart and accurate decisions on the kind of furniture that will properly fit different house styles. We purchased furniture for a modern style home and also for a warmer/country styled townhouse; and believe me when I say that she was so patient and friendly walking us through the entire collections and check-out process. Definitely coming back for more furniture and decor accents with the help of the amazing Grace Volpe!!!
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October 2023 by Samantha P.
if I could give negative stars I would, I had the absolute worst experience. not only was my couch filled with fire ants, they would not take the couch back until the following week. I live in a condo so had no where to put it. they delivered another couch and it was broken. They would not give a refund. do not shop here.
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September 2023 by Stephanie F
We always love coming yo Rooms to Go for our furniture needs for the past 15 years.Maria Olivera assisted my Husband and I when we stopped in to check out a living room set for our future home. Once we finally closed, we called ahead for her and returned where she kept our items on file so we could quickly place the order. She was very nice and very helpful and informative.
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September 2023 by Damaris Naupari
Myles Valentine greeted us immediately upon entry with a warm professional greeting.He gave us space to look about but was alert to our questions.He remained helpful and extremely patient.More than a shopping trip, he gave us a buying experience.What an asset to Rooms to Go!!Thanks Myles for gifting us such a positive professional encounter!Andrea helped us in the kids department and was equally helpful professional and knowledgeable.Thanks to both.
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September 2023 by MLJ Pucci
Today I bought living room and dining room furniture at Rooms to Go. I've made purchases there before. Excellent furniture, prices and service. Today I dealt with Sergey Ilnitskiy at the Pembroke Pines store. He was excellent at helping find the right combination of furniture that I needed. Sergey seemed to have an innate nature of recognizing exactly what my wife and I had in mind. The consummation of the purchase was easy and timely. The delivery will be made at a convenient day for me. Thank you Sergey!
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September 2023 by Adys Sesma
Angel was amazing, he had knowledge of the product and items we were buying . He was very helpful with everything we needed.
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September 2023 by Marlon Lucas
My wife and I were looking for a dining room table to replace our old one, and Alex really helped the decision process run smoothly. He was very patient with us and provided us time to look around first, which we appreciated because it gave us time to browse around at our own pace. When we were ready, he assisted with changing the chairs for us, therefore we can have a better idea on the table set. He was very helpful when my wife was indecisive about which chair color matched best. He had a great personality and made our shopping experience great. I would highly recommend to ask for Alex. He helped our purchase and decision run smooth.
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September 2023 by Stephanie F.
We always love coming yo Rooms to Go for our furniture needs for the past 15 years. They always have great value deals. Maria Olivera assisted my Husband and I when we stopped in to check out a living room set for our future home. Once we finally closed, we called ahead for her and returned where she kept our items on file so we could quickly place the order. She was very nice and very helpful and informative.
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August 2023 by Cat Blanco
Marcus was a pleasure to work with. He was patient and gave us space to walk around and come back to him when we were ready. He was knowledgeable, friendly and honest. We appreciate his help and expertise and made our experience the smoothest and most easy furniture purchase we’ve ever made. I highly recommend to look for him if you’re headed here.
