Attention to all customers heads-up Truist is not a bank I would bank with.. Iwas so shock, how I was treated as a customer there by teller Melissa. I had to close one of my largest accounts. How I set there observe how their cherry pick on who they ask for driver license on making a deposit. I read handbook. . I felt... read full comment
August 2022
Terrible customer service, I waited 20 min at the drive thru to make a deposit and I was the only car in line!!!!!! The teller told me they were busy inside so the drive thru is not a important part of the bank business, Customers outside of the bank don’t MATTER?????
March 2022
Only one attendant helping costumers during peak hours. They can use some help.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.