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March 2024 by Epic Lace Wigz BoutiqueLLc
They Always Good! Been shopping ?️ for my kids for years here Grate deals I keep coming back!lol
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February 2024 by SStgo1
Am at the store and understand why this store is rated low. The store looks unorganized and staff is not helpful and very slow
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December 2023 by Eric Flam
This place is disgusting. Its worse than a flea market. Everything is just piled up. I had to step over a puddle of spilled juice filled with clothes and shoes.
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August 2023 by targete11
Terrible place. Always look rundown and unorganized. Bought an item for sale ( the whole store was on sale) and when I got to register, the lady (looked like the manager) told me it wasn't the price that was on the tag but a higher price. I laughed in her face and said "this is the price". She was giving me excuses why it was not the price. I believe she was too lazy to change the correct price on the register so she lied. She finally gave me the correct price with an attitude. Unbelievable!! Never again will I go there.
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August 2023 by WILLIE COLON
Long lines always nothing in stock personal is clueless and helpless store is dirty and a mess. Good prices at the cost of wasting your time waiting a long time. Do not have much in stock so don’t even bother going to exchange. There just employees not that nice unfortunately
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August 2023 by Virginia Abouzeide
Horrible customer service. The store is always disorganized and if you are looking for a particular size they never have it. I have to buy everything online.
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August 2023 by Da Suaveologist
Terrible customer service by supervisor Robert. Over 10 people in line and only one cashier. Robert was asked can we get another register open and he said only one person was trained for the register all the other's to clean and his attitude was terrible. This store is the worst everytime so this is my last time in here.
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August 2023 by Sherrill Wilson
They never answer the telephone. I understand they could be busy but I never ever answer no match what time or day
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August 2023 by Genesis Jones
Literally have called this location several times for my order and no matter what time I call no one every answers the phone. This is very unfortunately as I can see that they just open so there should not be an excuse on why you aren't answering the phone
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December 2022 by Kristine Rivera
No one answers the phone and the customer service is horrible. I drive 30 minutes extra just to go to the one in Broward Mall.
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September 2022 by Yusnelvis01
Should be 0 stars. Let’s raise the minimum wage to normalize incompetency and promote pure laziness. 1 cashier with 2 other employees doing nothing next to her. When one employee asked if she could open another register to get the long line moving, the cashier/possible store manager, said no. Not only she portrayed her enthusiasm with her optimistic body language but she also loudly verbalized it.
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September 2022 by Jake Quin
Horrible store! Never answers the phone !! I made a online order over 48hrs ago that has yet to be processed! Give me back my money!!!
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September 2022 by Biz4mama LLC
Hello, I am writing this review after helping a friend Mary. She returned clothes for her granddaughter, the store gave her a credit, so she decided to use it online. We shopped online however, the order wouldn't go through. After several attempts on our own and utilizing the online support center it didn't work. So the online support suggested for us to go into the store. Mary went into the store. The sales associate Cassandra spoke with me on the phone and helped Mary with the entire online purchase. She even opened an account with the store primarily because how supportive Cassandra assisted her. Special thank you to the company for helping Mary. Sometimes this online stuff is to overwhelming and your sales associate demonstrated compassion that day!
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August 2022 by Tyshawn Martin-Mccray
I a very perturbed with the service at this location. I also placed and online order and have not received and communication about my order besides the original order number. I physically went into the store to check and waited about 30 min in line. There were 3 cashiers and I was the 3rd person in line. (They are very slow) Also one of the staff members was very rude, I believe she was the manager. There were 2 sets of lines and after customers had been waiting in line prior to my arrival she decided to make the 2 lines into one line. The next customer was a pregnant woman who had been waiting in line for 20 mins and she told her she had to go to the back of the line where I was standing when all of the customers in the line agreed that this woman was here before all of us and she could check her out. The Cashier/Manager continued to give her a hard time but eventually cashed her out. By the time I got to the front they proceeded to tell me they did not have my order. One week later still no communication and no shirts. The online store posted a message that I the shop assistant can not help with in store orders so what am I supposed to do. TCP has to do better.
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August 2022 by Kathryn Bailey
Horrible!!! I placed an online pick up order and they just disregarded my order. When I call the store they pick up then hang up without saying a word. Disrespectful….. I will not be doing business at this store again. ( Also I still did not receive my order)