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February 2024 by Mocheri B.
Had my makeup done
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February 2024 by Sensei Gerry Knapton
My girlfriend LOVES this place. For me they have a beard care section which is nice. Otherwise it’s a huge place and I have no idea what it all does. The GF knows what it all is and is a regular.I normally just am making a curbside pickup of her order. Very convenient service and it’s on my way home.
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January 2024 by yuliet merconchini
I have many years coming to this Ulta . One thing I’ve noticed last year and the current one is that the customer service has declined tremendously. The lack of staff has devalued the service in this store from what it used to be . The girls in the register look stressed to the point they don’t talk to the customer to not waste any time in small talk . Waited 30 mins for a product from a drawer because they had no staff at the moment to help me. Needless to say I left without the product I wanted. As a business owner, to me, is tasteless and disgraceful what these girls at the front are put through because management seems to ignore the store needs, but most importantly consideration towards their team. Not coming back ! So to all those saying the girls at the registers are slow, look again . They’re not slow , they’re just swamped with 100’s of customers and 2 registers at most .
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January 2024 by Dionne
I’m pretty sure one of the store clerks took a picture of me because she thought I was stealing. She works the makeup counter in the center.
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January 2024 by L K
I had a color correction done with Ana S. And it was all around a five star experience. Ana was incredibly kind, knowledgable, and talented. One of the best salon experiences I’ve ever had, and she transformed my hair color beautifully.
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January 2024 by Bee Harris
Worst, slowest cashiers on earth. No matter how long the line gets, which is often, the cashiers never have a sense of urgency. They always find something else to work on before calling the next customer. Horrible service. Get the line out first, then take care of the other mundane stuff.
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January 2024 by Melissa Olivera
Love it!
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December 2023 by Taylor Rose
Right before coming to this ulta I had an absolute horrible experience at the ulta in the west fork plaza staff would not even explain why they couldn't accept my return when the item never even left the store. I was upset as the staff were rude and dismissive and told me I had to wait over 24 hours and come back to return but I decided to drive over to this location as a 2nd opinion. This ulta was a wonderful experience the staff were so helpful and friendly. I got my item returned with no problem and used the rest of points and return money to buy other items. The staff had no problem helping me with items and showing me where to find them and were very informed about the products. Thank you for making my night a better experience at this location.
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December 2023 by Jose Ujla
very good customer service ?
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October 2023 by Dina Guerra
I visited this store today looking for a foundation and Aíslen was in the Benefit department and offered to help. Not only did she help me find a foundation but she also introduced me to some products and tried them on me. She was very knowledgeable and patient. Great customer service!!
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September 2023 by Sary Casañas
I love this place !! Everything is clean and the people there are amazing ! Thanks
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September 2023 by Kayon Williams
YASMINA!!!!! YOU ARE AWESOME! You always leave my brows looking amazing. You are only reason i go to Ultra Beauty. Look her up on IG @dOllyfaces.
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August 2023 by nadinee hatab
For the salon: The salon staff is unbelievably talented and kind. I appreciate all the help and products of hard work Genelly has done for me! She is truly amazing. Marilyn is also very patient and gave wonderful service. Overall i'd say that both these individuals have catered to a great experience. Thank you for all of your hard work! (:
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August 2023 by Geraldine Cox
When I first moved back to Florida in 2014 it took me a while to find a hairstylist that was outstanding!! I’m so happy that I found Imreza. She’s extremely knowledgeable and super talented!
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July 2023 by Aura Lacruz
The salon is amazing, I love how my haircut and hair dye,highlights came out . and the other beauty treatments that made my hair look and feel beautiful. And I love how relaxing and it was a comfortable experience and thank you Genelly Quinones for makeing me feel like a million bucks.