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March 2024 by Eneida Cruet
The employees at this UPS store have always been very friendly and professional! Thank you Deena for your attention to detail !
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March 2024 by Maydelin Rodriguez
Came at 6.45pm on Tuesday and they were closed. The person inside said they close at 6.30pm. If the hours has been changed, please update the website.
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February 2024 by Sarah Zeeshan
Benna is the owner of ups very one is so nice and helpful they are efficient and friendly their price are great.highly recommended for packing and shipping.
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February 2024 by Joselyn Urena
Actively stealing packages! Especially shoes BEWARE. They’re under investigation by UPS.
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February 2024 by ROSA PENA
The woman did not accept my drop off package because I was using a recicle bag. When I was willing to buy one from them, I was charged $8 for 1 bag!!!
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January 2024 by John X
great placenice peopleservice #1
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December 2023 by Ac
Employees must be stealing packages. I had 4 different occasions & several packages amazon stated I didn't return. But I am 10000% I returned the items. I keep an organized list & receipts. DO NOT GO HERE. Other reviews say the same. How can you let your workers steal from customers? Sick establishment. Where is the manager & what are they doing while this happens? I've never had this issue at any other Ups store. Only this one.
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December 2023 by K T
I came here today to return a a very large item. Initially, it appeared that my item was too large to be packaged. However, don came and was able to get my item to be packaged! I’m so grateful. He did not give up and was determined to solve my issue. He was very kind and demonstrated outstanding critical thinking skills to find a solution to a problem that no one else was able to solve. His great customer service skills and communication will take this young man very far and I will gladly use this UPS services moving forward. Thank you don!
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December 2023 by Lynne Magruder
I've used this location many times. Parking is bad but it's in a strip mall. People are friendly. Immediate assistance and never had a problem with anything getting lost or not sent on time
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October 2023 by Ellen Mallette
The people at this store are very rude. I am disabled and recently moved. My caregiver went in for me to mail an 10x14 framed photo. She told the woman who waited on her that she didn’t want a padded envelope but something more protected and the woman was irritated. When my caregiver went back in after consulting with me a man waited on her and said he couldn’t update my address because the zip was wrong. It wasn’t! I was going to send her back in with my driver’s license but decided to go someplace else. I will never go there again. This happened on 10/24/23 around noon.
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October 2023 by Dani Lara
Terrible customer service, rude employees, no helpful at all, if you have questions or need help with something they don’t even try to help you! People is just mediocre here.
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September 2023 by Sasha Harrison
I should've read the reviews before I went. They are 100% accurate. This is a subpar location. I hate when people unnecessarily go out of their way to make your life more difficult. I needed more UPS letter envelopes because I have a large # of items to ship out and ran out of my stock. I went in to request some as I needed it asap and couldn't wait the 6 business day period for UPS to ship me more. The bespectacled older woman at the counter refused to help me and and said "they don't do that". I have gone to countless UPS's in the last 10 years and they've gladly assisted. Instead, she said I would have to print everything out at home and come back with them to package them at the counter, one by one. Not only is this stupid (it will cause congestion in the store, wasting their time, my time, and other patrons time), it's also inconvenient. I don't know if she thought I was going to take them and sell them for a profit to who, I don't know, but this was irritating to say the least.
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August 2023 by sbl spawn
Terrible! They talk, move and act like retards. They are extremely lazy! You are lucky if your package, or return, arrives at its destination. I do not recommend them at all!
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June 2023 by Krystel T.
Worse Experience Ever at a UPS store. I brought in a care package to send to my daughter that included a phone, reading books and other personal items. I paid for insurance due to the phone being in the box. the box was not taped closed and the young lady ensured that she would tape the box and everything would be fine. on the day of expected delivery i checked the tracking for it to show that only a label was created and the package never had any movement. This was clearly predatorial and the employees of the ups store and ups are in cohort to scan and steal items of value. I called the store to follow up and was promised help and call backs that never came. Please don't mail anything at this location as this appears to be a regular occurrence!
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June 2023 by Di Er
Terrible service with non-existent customer service...I visited the store to get passport photos, which were low quality, but they assure me that the pictures were acceptable, and I trust them; unfortunately, were rejected and I came back for a refund, but the process was difficult and time-consuming, because of their bad attitude.I reviewed the store online and with the corporate, then I received a call from the store manager shouting about the problems she got with the reviews and corporate heads-ups, later she "apologizes" with the excuse of buying a better camera, but this was not worth anything if the employees are not trained to use the photo program correctly with the government specifications and better space with the correct illumination.Months later, after the refund was fulfilled and the problem solved, the manager came back to me with statements of "I stopped the credit card payment" and "they are not looking to dispute" as a favor. My bank institution had transactions of the payment and the refund totally fulfilled, plus they don't dispute charges of the business only for their customers.Choose another ups store, there are many people here and on Yelp with similar experiences.