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December 2023 by Magdiel Madrigal
I had a great experience in purchasing a 2024 car. I highly recommend Carlos Caballero as your best sales consultant ever. Thanks to Jorge Morales for his valuable assistance, as well. They all together make a great team.
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December 2023 by Andy Garcia
It’s been a couple years since I’ve been to Vera for my ATS coupe’s Service. Extremely pleased to see nothing has changed. Best customer service in the world! My go to used to be Karen, love her, glad to hear she’s moved up. This experience was w Mikell in Service dept, and he was the bomb. I guarantee I’ll be back, and continue to recommend Vera to all my friends and family, because of your people. Thank you Mikell
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December 2023 by Danny Esquivel
Orlando was upfront and very informative. He knows the products he sells well. There was no hidden fees or anything. He is a honest and great salesman. I recommend talking to Orlando when you arrive.
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December 2023 by Madeline Williams-rose
I love me some Vera Cadillac. I have purchased three cars from them and I will not go any where else. Professional and friendly sales and service. For sales contact Jean Raymond and service Christopher. Best service in town.
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December 2023 by Mercy Abad
My service was Great! Always Orlando Pena is a great representative at Vera Cadillac. He give you and explained you everything you need for your better options. I recommmend Orlando Pena and Vera Cadillac 100%.
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December 2023 by Margarita Acosta
I had an exceptional experience with Jose Otero as my car salesman and Gabino as the Finance person. This is my third lease and dealing with the same salesman Jose Otero. His patience and helpfulness were truly remarkable. He took the time to understand my needs, answered all my questions, and guided me through the entire lease process with expertise and care. His dedication to customer satisfaction made my car lease experience smooth and enjoyable. I recommend Jose Otero to anyone looking for a knowledgeable and supportive car salesman. Jose you are the best of the best. Thank you for all your help.
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December 2023 by Tee P.
The dealer lied and tried to scam. They asked for me to verify funds, send a pic of license and some other info to start the purchase and confirm price agreement. Jimmy Jr stated they had the car and it was available. We scheduled a flight down to pick up the vehicle. When I asked for a virtual tour of the car before coming from SC, the vehicle was suddenly on loan. I waited a week, called back and asked about the Yukon, and now Carlos stated it was on site and they have keys in hand. I asked for a purchase agreement and clarification on "government" fees, all of a sudden the car was "actually on loan and not on site as previously thought!" They are scammers! Buyer beware.
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December 2023 by alien gonzalez
Exceptional Service and ExpertiseCadillac EscaladeThis is a genuine review.I recently had the pleasure of working with Willy Massot at Vera Cadillac Pembroke Pines, and I couldn't be more satisfied with the entire car-buying experience.From the moment I stepped onto the lot, Willy demonstrated unparalleled customer service. He was not only friendly and approachable but also genuinely interested in understanding my needs and preferences. His patience in answering my numerous questions and providing detailed information about different models made me feel confident and well-informed throughout the process.What impressed me the most was Willy's extensive product knowledge. He was well-versed in the features and specifications of each trim models i was interested in, and he took the time to highlight the key aspects that aligned with my requirements. It was evident that he wasn't just trying to make a sale but was genuinely invested in ensuring I found the right car for my needs. Difficult to find in a dealership today.During the negotiation phase, Willy exhibited excellent communication skills. He was transparent about pricing, and there were no hidden fees or surprises. He worked diligently to find a deal for two Cadillac Escalade without compromising on the quality of the vehicle.Even after the purchase, Willy continued to impress with his commitment to customer satisfaction. He followed up to ensure that I was enjoying my new car and offered assistance with any additional questions I had.In summary, my experience with Willy and Vera Cadillac was exceptional. His professionalism, product knowledge, and customer-focused approach set a high standard for the car-buying process. I would highly recommend Vera Cadillac and specifically Willy to anyone in search of a positive and stress-free car-buying experience.Thank you very much.Alien Gonzalez VPMillo Electrical contractor.
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December 2023 by Anna Dirube
We live next to Williamson Cadillac and drove all the way to Pembroke, to Vera. The service is exceptional and our sales consultant Jose Otero was magnificent. Very helpful and professional. Would highly recommend this establishment. Thank you Vera for a wonderful experience!
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December 2023 by R Shane
Had an oil change done and received an excellent service. Nestor Suarez was very accommodating and helpful.Also compliments to Leo the service manager. I highly recommend Vera Cadillac .Larry S.
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December 2023 by Dr. Ghoulem Berrah Foundation
Edie Collazo my salesman, is an outstanding person. He helped me with every single detail to make my experience easy. It was an amazing experience. I recommend him to any future buyer.
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December 2023 by Juan Perez
Last week I took my 2018 XT5 for oil and filter change, everything was very fast from the greeter to the valet person. My service adviser, Mikell, very professional kept me post with my car status all the time. The only complaint that I have is that the car wash could be better, just minors details like windows not clean and interior board dust. In results I definitely recommend Vera Cadillac.
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December 2023 by Eddie Tejeda
Jean was incredible. He helped us get out of a horrible payment and into the car we wanted with no headaches. Made every part of the purchase, easy and painless. We highly recommend to ask for Jean.Thank you
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December 2023 by Idolidia Alvarez
The customer service here is great! The whole process went smoothly and I am in love with my new car!
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December 2023 by Yuriel Hernández
I had the best experience at Vera Cadillac, and the best salesperson Luis Valdes, he took the time to understand my needs, and answered all my questions, definitely he is the best, I highly recommend it.Again the best salesperson to deal with Luis Valdes.