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January 2024 by Emilio Antonio Ramírez Vargas
Excellent experience! They all were kind and professional. I highly recommend them if you are interested in wearing contacts.
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January 2024 by Peter Montell
I was very happy with the service and attention I received. I’ve been going here for many years.
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January 2024 by Elda Perez
I was in and out with all that I needed accomplished. Adriana was a wonderful rep and she provided excellent customers service.
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January 2024 by Elizabeth Accimeus
Amazing customer service! The person who helped me, Ginny, was just great. She was very patient and had a lovely smile the entire time. This was my first time going to any form of doctor’s appointment without my parents so I appreciate Ginny’s kindness. I was there probably no more than 45 minutes and that was only because I was deciding on which frames I wanted (she also helped with that). Overall 10/10 customer service and definitely 10/10 prices! If you need glasses this is the place to go!
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December 2023 by DJP
From the moment I walked in, I Greeted by friendly staff. They help me pick out the perfect pair of glasses for me. The optometrist was super! She helped me feel at ease and I felt comfortable during my entire examination. I will recommend this to my friends.
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November 2023 by amanda levy
I had such a pleasure coming here. I was stressed and couldn’t find a pair of frames that I liked and came here. Ginny was so patient and kind with me and helped me find 2 pairs! She even helped my dad get an eye exam and him a pair of glasses and knew about his insurance and got him covered! The entire process was quick, smooth and we will definitely be coming back!
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November 2023 by Clara Ines Castillo Machado
We went to this store and they treated us very well, the doctor is an excellent professional and Gini, the receptionist, was very friendly. All kindness ended when we went to pick up the glasses and my husband asked Gini if she was sure the glasses were that thick because we had ordered the thinnest one, even thinner than polycarbonate, and she said yes. When I tried on the glasses in the car, I realized that they were very heavy and the lenses were too thick and I went to Gini and told her what was happening and she only stopped to tell me over and over again that she had ordered the thinnest ones. and that that was what was in the order and that those were my glasses (I clarify that I had not the slightest intention of reviewing the product and their customer service was not the best, she was always dismissive), until I asked her for Please compare my glasses with the new ones and see that they were too thick and she kept insisting that she made the correct order and told me that if I wanted I could return them so that they could put the lens in later and I told her that I didn't want any of that that only I wanted her to give me what she offered me and she charged me additionally (cost of 550 dollars), she kept my glasses and today, 2 weeks later, I don't get a response nor do I get my glasses and when I call they never answer or transfer you. What bad service. It's best to always go to LensCrafters.
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November 2023 by Sophia
I wish this store yearly. This is by far my most memorable experience. Thanks to the representative who was patient and knowledgeable but even more,she was kind and sincere. Above and Beyond service I received.
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September 2023 by Angelica Sanchez
Amazing service from Ludence and Genie, they made my eyeglass shopping experience easy and lovely! Definitely coming back to this location for all of my eye needs! ?
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September 2023 by Peter Alvarez
Since I walked in the store I was greeted with respect. The eye exam was done thoroughly. The optometrist answered all my questions and gave me additional information about my eyes. The person that showed me the frames was very knowledgeable and kind, making the experience fast and acutely. I will come back again. I recommend this Visionworks in Pembroke Pines and Dlamingo Road. Thank you.
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September 2023 by E L
Came in looking for new glasses and Ginny was able to offer me some of the best customer service I’ve ever received. Definitely coming back for my next eye exam and glasses :)
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September 2023 by Angel Falcon
I went in to fix a lose screw on my glasses and the optician Ginny took excellent care of me. She fixed my glasses and cleaned them. She also explained the different options of glasses. Ginny provides an outstanding service. I totally recommend this place! Thank You.
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July 2023 by Adenike Ogundalu
Received really awesome service at the VisionWorks location in Pembroke Pines. The staff was thoughtful, friendly and helpful and Senior Optical Specialist Lead Rachael B. was a dream. She was funny, and warm and very attentive. Highly recommend this location
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July 2023 by Jenny Fernandez
Website says Walk-Ins welcome yet the doctor leaves 3 hours before closing time. Check the independent website of the optometrist and hours of operation are the same as the store. Why is there a disconnect?
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July 2023 by Gina Queen
Rachel B was a wonderful and attentive Optical Specialist. I could not have had any better help. She is an asset to this company and a wonderful person.
