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January 2025 by Drea H
This is the most horrible pharmacy you can use. The insurance world has sure screwed us. This pharmacy has given the wrong prescription, lost orders and had serious delays although no one is in line.
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September 2024 by Claudio Sammartano
Easily the worst Wallgreens I have ever been. Zero customer service, no one person that is prepared or not rude. A pain to go there for real. The worst.
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September 2024 by Jesus Lopez
Pharmacy is good, but Greta, at the pharmacy store has ZERO costumer service, she doesn’t want to help costumer, she has bad actitud all the time. What a bad experience with her.
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April 2024 by Janine Santilli
I think the employees need to be incentivized to treat people well. An unhappy employee is not going to be the friendliest or the most helpful. I blame management and corporate structure for that.
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November 2023 by Alexandra G
They never answer the phone! No matter the time of day, they will have you on hold over 15 min. Other locations customer service is much better.
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September 2023 by Google user
I visited Walgreens on 09/02. I want to thank the cashier, John, for being very helpful in saving me money by alerting me of my earned discount points that I was not aware of. He was very pleasant and helpful. I have also had previously used the drive through pharmacy whose employees were always quick and efficient. This is the best pharmacy that I have used!
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September 2023 by Patricia Martin
I visited Walgreens on 09/02. I want to thank the cashier, John, for being very helpful in saving me money by alerting me of my earned discount points that I was not aware of. He was very pleasant and helpful. I have also had previously used the drive through pharmacy whose employees were always quick and efficient. This is the best pharmacy that I have used!
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April 2023 by Melissa S.
Today is a banner day for poor service. Went to an urgent care at 9. They sent a script here for me to pick up on the way home. Since I know better than to go straight there, I ran errands and waited well over an hour to come pick it up. Drove up to the window and the man was on the phone. Just sat there and stared at me. I didn't know if he was on the phone or waiting for me. Apparently he was waiting for me. I don't know why a simple "Hello, how can I help you?" was less effective than staring blankly at me. So we proceeded past that and apparently they hadn't even bothered to look at my order yet. I was told I could "drive around" for 15 minute and it "might/would" be ready. I asked which is was: might or would since I didn't intend to waste my time. Again. The answer was finally, "It SHOULD be ready." I get being understaffed but good lord. Basic customer service isn't THAT hard. I'm going to go later today and suffer the discomfort of my UTI so I can be positive my meds are ready.
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March 2023 by Guadalupe A.
The young girl at the register is the worse. She never left her cell phone during my interaction with her. I'm afraid she can still customers' information by doing that. Then, she was telling me that my transaction couldn't be voided, I had to call the manager, and the Mgr told me that I have to take a picture of the voided recipe cause she couldn't give me a copy. I will escalate this complaint to corporate.
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August 2022 by Christopher G.
They close then why want to this is 3rd time now that I come after at night sign says they close at 11:00pm but I always get there before 11:00pm and they are closed if ya are going to close early then the time on your website and outside your building should be updated so people don't waste the time driving to you
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July 2022 by Seneca Hinds
Don’t serve black people was told that I wasn’t going to be service … never had such a bad experience ?
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July 2022 by Lee D.
Pharmacy takes approximately 10 min just to acknowledge you in line. (Only one online)
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January 2022 by A J
If you are planning to get COVID vaccine, use Walgreens as your last resort. The process is extremely inefficient causing excessive wait time. Once you make an appointment you get a confirmation email instructing you to complete online form to expedite service at the location, but the location has no access to the data you submitted online so you have to fill out a form manually again. Now email also has an pdf of the form which you can prefill and bring it to the location, but when you get to the location, you still need to fill out same form again manually since that is the one they keep in their records not the “same” form that you prefilled and brought to the store. Additionally, you have go through two separate check ins, and there is minimum 15 mins wait between 1st and 2nd. Overall, please plan on to be at the location for an hour, even though you are the first and only one in the line.Also, they do run out of vaccines even though you reserved your spot with an appointment.I would strongly suggest getting it at the CVS. You are literally in and out in 10/15 min tops.
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December 2021 by LA T.
The worst Walgreens I've ever been to, the customer service is unmeasurable! The pharmacy closes without regard to patients or customers, irrespective of appointments. The management, if even present, makes no effort to adequately explain the circumstances. I would never return!
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May 2020 by Stacie B.
I told this wonderful salesperson I was going to write this review and she did not believe me, so I am hoping her boss or the store reads this review. I entered Walgreens today to purchase my mother's day cards and i was nervous because i expected it to be crowded which s wasn't and because of the Covid-19 virus everyone seems to un edge and shopping is not a great experience. However the store was so clean, the staff was friendly and greeted me but one person stood out , she worked in the beauty department her name is Tisanne, I don't think I am spelling it correctly but she had a Caribbean accent. I observed her helping customers with such a joy and smile. I chose to check out my items with her and she made great recommendations and suggestions especially with coupons that helped to me save a lot of money. But her patience, and smile made a HUGE difference not only in my day but the others she helped.. This is sooo important especially living in this quarantine time, and people are unemployed and stressed out. I told her that her friendliness and smile is going to make me help someone else today. We need more people like Tisanne in the world and ALL need to just smile more have patience.
