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February 2024 by Marilyn Leon-Staples
Wow, this Walgreens consistently has the worst customer service in the area. I will not be shopping here again and will definitely move all my prescriptions to CVS from now on
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December 2023 by Brittany
Incompetent and rude staff. Blatantly disrespectful on the phone when asked a simple question. Both the pharmacy and store staff.
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November 2023 by Alexandra G
This place is terrible, why have a phone if you don’t answer it. Every time you call, no matter the time of day, phone calls get passed around and do not get answered. Then after 15 min it will just hang up. The copper city location is much better
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November 2023 by Patricia Martin
I have been using this pharmacy to fill my prescriptions for more than a year, maybe two. The employees in the pharmacy are all very nice and accomodating when I call. I have never had to wait long in the drive-through lane. They are a hard working group of people and are much appreciated. Thank you.
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September 2023 by Shall We Group
The pictures were horrible. The employee should be trained
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July 2023 by Leah Clark
Very rude experience to start my day off. After calling 4 other Walgreens, I called her to have someone else talk to me like I’m incompetent and wasn’t even trying to be helpful and find a resolution.I actually called here hoping to have a better experience than where I had been going, they are always rude. No difference at this location. Lady had a very thick accent, I could barely understand her, which ok, no worries, but when I asked to speak to manager or pharmacist after being talked down to, she hung up. I called back and Pharmacist supposedly answered, I couldn’t get names because no one would give them smh, but she also did not help try and resolve the issue.I finally said I’m over this area and the Walgreens, I called the one in Weston at 4473 Weston road and got Ricky, he was so kind and helpful. Had no issues and resolved my concern. Go there! It’ll be worth the drive.
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June 2023 by Darlene Gonzalez
Terrible experience. After waiting 20 minutes on a line that would just not move, I was making my way to the photo register which had opened to relieve the main register and the photo attendant stopped and simply said “No the register line is over there”. Needless to say I left without purchasing anything. There are just ways to say things to people and if you don’t like your job, then leave the job and do something else. This happened today June 6 2023 at 7:55 pm. Terrible terrible customer service. I am a loyal customer of Walgreens but the Walgreens at 201 Hiatus in Pembroke Pines is not one that I or my family will be visiting anymore. I would give them a 0 but it will not allow me to leave a comment.
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May 2023 by Thomas Michalak
Moronic useless calling them. Their phone system is an utter disaster so if you need to call for an appointment just go elsewhere and save yourself a lot of headaches.
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April 2023 by Jen Breeding
This is by far the worst Walgreens ever. Every one star review is on point. This pharmacy is pathetic, unprofessional, unkind, always out of stock. Wait on hold for hours just to try to find out when my prescription will finally be ready.
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April 2023 by Jennifer Reyes
Came into my regular Walgreens store near my house. Looking for stamps to purchase. I wasn’t sure if they had any available to I politely cashier in the front who is currently checking out a lady at that point. I slowly approached and I said excuse me sir and even the lady alone turned around and acknowledged me and noticed that he continued to ignore me so even she stepped in and said sir she’s speaking to you and very disrespectfully he tells me yeah with a one-word answer no help as to where the stamps were so then that was my next question where are the stamps are they behind the counter or is there a specific place there behind the counter with a disrespectful tone so that I come over to the line which by the way is super long and he’s working extremely slow and as I get to about the third person in line he looks over at me and she says head like as if I am bothering him so when I got to the front I asked him for the stamps and I also asked him why he was looking at me and then nodding his head as if I was bothering him and asked him if I did something to him and his response to me was that he never even looked at me and that they no longer have any more stamps. Long story short I ended up having to speak to the manager because I knew that he was full of it and when I spoke to the manager Lord and behold the stamps were available so clearly I’m not sure what this was if it was a race thing or if he just had a bad day but we all have bad days and I’m currently working right now to just like him So to be treated like that as a customer service representative is terrible and really makes me think twice about going back to that Walgreens if they’re going to continue to hire people like him. His name was Joshua Ray
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April 2023 by L. Knight
The pharmacy here is horrible. The people who answer the phone are so rude and don’t even care to listen to you.
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April 2023 by Lucy C
Thank you so much for helping out with my photos Jacob,I really appreciate all of your help.
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April 2023 by Cad
Great store.
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April 2023 by jaz
The women who was cashing out by cosmetics was absolutely amazing lol, she took the time and helped me save .. i have no patience to do it myself :) thank you!
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April 2023 by Ailienn Puma
Came to the store to buy myself and my very sick children medicine!I presented my mobile DRIVERS LICENSE THAT IS ALLOWED IN THE STATE OF FLORIDA- the rude, ignorant workers did not allow me to present that!THIS IS AN UTTER DISBELIEF AND DISGUSTING BEHAVIOR FROM THESE LOW CLASS WORKERS.I am a grown woman! NOT an a teenager . NOONE ELSE IN LINE WAS questioned about their IDDO YOU KNOW WHAT IT IS TO DENY A MOBILE DRIVERS LICENSE? I WILL REPORT THIS TO THE BBB.Thank you!
