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January 2024 by Jack Piper
It was wonderful
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January 2024 by KD H
Great business very good service
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December 2023 by Darian R.
Arrives early, Very friendly, very accommodating
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December 2023 by Melody Depner
Super nice and always great conversation with a clean car and smooth ride
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November 2023 by C S
Ive tried twice in 2 days to call for a car and both times they couldn't help me. How do they have good ratings when there's no service? Fake reviews. I needed to come home from the hospital and they wouldn't help and today I needed to go to the walmart around the corner to pick up medicine and same thing. Don't waste your time w these people.
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September 2023 by Mimi Holder
Sam picked me up at Pensacola airport. My luggage was missing. Come to find out, a passenger accidentally took mine. Lots of confusion but Sam was supportive and kind. He is a wonderful person. Thankyou again Sam!!!! Have a great weekend ?
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August 2023 by Marielle Valenzuela
Unbelievable. This is supposed to be a Pensacola taxi? I called to book a ride to the airport from our home on one of Pensacola's well known Bayous. The person answering the phone, for whom English was a second language obviously, also had no idea where this well known neighborhood was. She was asking me if I was near the airport . . . while I was asking for a taxi TO the airport. She was incomprehensible. I was stunned. How could any transportation business in Pensacola not know where Bayou Chico is? It's unfathomable. She said she didn't know, and she was also acting hurried and curt. None of this was good business or customer service. When I expressed my shock at her lack of knowledge of the city, she said in her poor English, "OK! Have a nice day!" WOW. Just freakin' wow. Don't bother with these inept and clueless folks!
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June 2023 by Carolyn Cole
If you need transportation in the Pensacola area 1st Class Taxi is your best bet. We always use them when flying into Pensacola to visit family in Lillian, AL. We make reservations in advance and they call the day before to confirm and thenkeep you posted when they are on their way. We had a very early flight home this year and not only were they willing to accommodate us, our ride was right on time so there was no preflight stress or concern. Staff is friendly, caring and courteous.
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June 2023 by Ethan Lucente
Excellent service, very flexible. Only service I use in Pensacola while needing a taxi with base access!
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May 2023 by Ryan Ridley
Sam was amazing! He arrived on time and the rate was cheaper than Uber. We had 6 pieces of luggage including 2 car seats for our girls and they were able to pick us up in a van. I'd recommend 1st class and Sam to anyone trying to get a ride from the beach to the airport.
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April 2023 by ej suffecool
Absolutely amazing experience, very friendly had an amazing ride. Was where I was in a flash. The owner is very professional and such a nice lady, she keeps her van very clean. I HIGHLY recommend.
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March 2023 by Susan Quill
This was by far the best experience with a taxi company I have ever had. The owner is responsible, fair, and was exactly where she said she would be when she was supposed to be there. She connected the day before the confirm locations, and I had absolutely no worry about them showing up. Her vehicles were clean, drivers responsible, and she really cares about her business and her passengers. if you need care free transportation around Pensacola or Gulf Shores, this is the taxi company for you. Fair pricing with a wonderful owner.
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January 2023 by Heather Renas
There are no words to express how amazing 1st Class Taxi Service is. Our son is at Corry Station and needed a ride back from the airport from his holiday leave . Needless to say the flights were a nightmare and took 2 days to get him back to Pensacola.. Faben communicated with me every step of the way.. as well as my son, assured me she would take good care of him. Watched his flights. And was there waiting when he got off the plane with clear directions where she would be waiting. She texted me to let me know she had our son and then texted me after she dropped him off that he was safe and sound. This is so above and beyond! I will only have my son use 1st Class Taxi from now on! If you need a Taxi…. This is the ONLY one to use!!! Thank you Faben for keeping this mom calm during our sons crazy flights!!!
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August 2022 by Irish “Kika” Iriarte
Very professional and caring. Always on time and very reliable. Mr.Mark,his wife and Mr. Rob are great people who take care of all the students from NATTC. They are very fair in price and they don’t squash military personnel in a car just to make a quick buck. If you need a ride anywhere they got you, call ahead, plan and they’ll be there. I highly highly recommend them!!!!
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July 2022 by Savanah Gayaldo
After calling 5 different taxi companies I was able to book with 1st class easily and promptly (even with an early Sunday morning pickup). Our driver was very friendly and got us there on time. My driver did a great job confirming pickup time and when he was on his was so I had ease of mind. Appreciated the fair pricing as well!!
