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September 2025 by Elizabeth Bowers
Act 1 flooring is amazing! We live in an older home with uneven floors. After visiting several flooring companies we kept going back to Act 1. John came to our house 3 times, even on the morning of install to make suggestions and changes with his crew. He said he thought about us all night. The installation was fast and perfect. Act 1 went above and beyond just a sale.
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April 2025 by Christiana Pope
Where to even begin? We had our ~2,100 sqft flooring put in by Act1. From the moment we walked into the store they were extremely helpful and patient. They were soooo accommodating with the pickle we were in. We basically needed them to start as soon as we closed on the house so we could move out of the house we were renting. And they went above and beyond to make that happen. Thank you so much Adam đđ˝đĽš We also needed it done in a short time frame and they made that possible too. We accidentally broke a tile on our fireplace while tearing up old flooring (we opted to do this ourselves just to save some money) and they were able to fix that and made it look like it never happened. We just appreciate them so much for being so accommodating and kind.
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April 2025 by Benjamin H
Had multiple quotes. Made a mistake. It happens, I guess. Def selected the incorrect company. Pick absolutely anything but this company.
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March 2025 by Nicole St. Aubin
We had a wonderful experience at the store today while exploring various LVP samples. Sheamus was incredibly helpful, patient, and kind throughout the entire process. Act1 Flooring does work for the real estate company I work for. They have consistently done exceptional work, and they always deliver quality results. Highly recommend their services!
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March 2025 by Tom Ross
Adam took great care of me in selecting the right flooring for my new home! Nick and Craig did the installation and it looks great! Overall great experience and I would call them again if I need more flooring work done. Thank you Act 1 Flooring!
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March 2025 by slatteryfam1
I purchased a high-end LVP floor, which is absolutely beautiful. It feels wonderful under foot, and every guest who has walked through my front door immediately comments on this floor.
Equally important, the installers were the most skilled and conscientious workers I have ever had in my home, for any purpose. There were huge, unseen problems with the foundation, under my original floor. While it required more than a week longer than they had planned for, They valued the importance of installing my floor âright.â
The reason my previous floor had broken down was because of installers who just wanted to get in and out, get their paycheck, and move on. Act 1âs installersâ goal was excellence, and they wanted my beautiful floors to last a lifetime.
Iâm very happy with the management of Act 1 Flooring, their sales staff, and the installers, who I canât credit enough for the conscientious, skillful job they did.
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March 2025 by Sydney Kelly
Highly recommend this flooring company . They came out several times to make things right and to satisfy our expectations. Thank you for your hard work!
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February 2025 by Janelle Seabrook
They did a great job installing flooring and carpet in our home! Very pleased with the way they handled issues when they came up and quality of the work. Affordable and friendly, too!
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February 2025 by Stephen Housam
Outstanding tile work. Great company to work with and Sheamus was awesome to work with. Got the work done quick and it looks perfect!
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February 2025 by Jered Williams
Awesome! Super quick and did a great job. If you need flooring or tile of any kind these guys are the best in Pensacola!
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February 2025 by David Bullard
ACT 1 is professional and responsive. I have personally used ACT 1 residential as well as for our business. The estimates are done timely and the pricing is always fair. They keep installation dates, show up on time and finish when expected. I highly recommend this company for all your flooring needs. They are honest good people.
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November 2024 by Julia kirdzik
Ashley was GREAT! She led us to exactly what we were looking for. She was patient and personable. We got exactly what we needed in such a timely manner. This place is PERFECT for your flooring needs!!!!!
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August 2024 by Kacey Maxx
After buying a new home in Pensacola we decided to put new carpet in each of the 4 bedrooms. Being new to Pensacola (and Florida) we went with one of the big stores who said it could be installed the day after we closed, before we moved in. The week before installation, we received a call it couldnât be done by that date but a week later. We went to the other big store (you all know the 2 stores I mean) and they referred us to Act 1 ~ that in and of itself was impressive. We called right then and there, spoke with Dakota (a charming young man) and he asked if we could come in; we went right over. He was completely sensitive to our dilemma and showed us the carpet we could have installed 7 days later. He knew exactly what would work best for us and made sure that particular carpet snd color were available (one that we actually liked better). Though they didnât want to use the other companyâs measurements, they did simply to get the installation done so quickly. We also spoke with Adam, the owner, who was as delightful as Dakota. They did a beautiful job with our carpet; left no mess and even vacuumed. Itâs nicer than we would have gotten and the difference in price was negligible (less than $100 on a $6K job). When weâre ready to redo all of the tile and lvp in the rest of the house we wouldnât dream of using anyone else. This family business cares about its customers and goes above and beyond. Dakota is absolute perfection; knowledgeable and understanding and Adam is just the same. The rest of the staff is lovely ~ they care about their customers just like they care about each other; theyâre family.
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August 2024 by Donna Riffe-Davis
I highly recommend Act 1 for your all your flooring needs. Ashley was very informative and professional. They all made me feel like I was important to them. The two gentlemen that installed my floors did a phenomenal job. So if you need new flooring go see Ashley at Act 1
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July 2024 by Martha Brinkerhoff
Easy decision to give Act 1 Flooring 5 stars. I had LVP flooring put down in the master bedroom. The floor looks great!! From start to finish Act 1 Flooring was very helpful and great to work with. I highly recommend Act 1 Flooring!!