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January 2024 by Kingsley Clark
Went around 3pm on a Friday. Answered the phone first ring, super friendly. I immediately went and had excellent, professional service. They checked the entire car, gave me an oil change and filled up my tires! Will definitely be a repeat customer as I’ve just moved to the area.
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January 2024 by Ann Foreoman
EXCELLENT experience !!! Very swift & in-depth analysis of what was and needed to be done. Extremely courteous team. I will DEFINITELY return and HIGHLY recommend.
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January 2024 by Chris Eubank
I highly recommend this place! Professional staff, they did a great job on a synthetic oil change! To top it off, they offer 25% military discount, amazing!
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January 2024 by Mike
Ramon and Matt on N Davis Highway, Pensacola went above and beyond, telling me the condition of the car; top to bottom. They were easy to speak with, not pushy, professional and fast. I stopped here on an appointment from Panama City, happy I did!
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January 2024 by Josie Inzillo
My husband and I both took our cars to the 9th Ave. location on 1/9/24 and had an awful experience. Ray and Ryan were the two technicians and it took over an hour for them to change the oil on both of our vehicles. After we left, my husband's Infiniti began making strange rattling noises which we later discovered when we got home they had not reconnected the skid plate underneath his car. It was missing half the bolts and the other half were loose causing it to rattle and scrape the ground while driving. My husband called up to the shop and spoke with the assistant manager (I believe his name was Matt) yesterday evening that told him to bring the car back and they would reattach the bolts. When looking at our receipt from the oil change, I also noticed it said they had cleaned the windshield and checked the tire pressure on both our vehicles (which had not been done on either of our cars). Also, the receipt from my vehicle's service noted in the comment section that I had an "engine oil leak" which they failed to mention to me while I was at the shop and I noticed later once we got home and looked at the receipt.I took my husband's vehicle back up to the shop at approximately 6pm last night to have the skid plate reattached. I waited outside of the service bay for several minutes and no one came out to greet me. I then pulled into the bay and had to get out of my car and knock on the window to get the attention of Matt and Ryan, as both of them were sitting in the office on their phones. When Ryan came out of the office he immediately reprimanded me for pulling into the bay without their permission even though there were no signs or chains up to prevent me from pulling in. While Matt fixed the skid plate underneath the car I asked Ryan about the receipt from my vehicle showing an engine oil leak and asked why I was not told about this. He told me they did tell me about it because it was put in the comments section on the receipt but they're not verbally allowed to tell me since they can't confirm where the leak is coming from. He then said I should probably go somewhere to get it evaluated further.Both Ryan and Matt did not apologize for the inconvenience of having to bring my husband's car back to the shop because of their careless mistake. They instead were rude, defensive, and made up excuses as to why it wasn't done properly the first time. We will never return to this location and I recommend anyone looking for a place to get their car serviced, to go somewhere else!!!
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January 2024 by Ken Martin
This is my second time getting an oil change here. Fast and easy helpful affordable and it’s consistent. I couldn’t ask for more
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November 2023 by Michelle Raslevich
I've never had my oil changed and had such incredible service like this place. It's very reasonably priced and the service is amazing. The mechanics are very polite and friendly. I will never pay high prices again. I got my oil changed while I sat in my vehicle in comfort. Can't beat the service or the prices here.Service: Air & cabin filter replacement
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November 2023 by Julian S.
Malachi Ray &Tim were fantastic get me taken care of in no time. Great service great team! Thx for GREAT service
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October 2023 by Tamara Martin
I went here for years for oil changes. Although it was a new manager every time, the staff is courteous and professional. The service was quick and affordable. I have quit going here as the last 3 times I pulled up, the chains were up and there is no staff in site. 1 of the 3 times I did see a gentleman sitting in the back. My logic- if you're going to block business with chain ropes, then you arent doing oil changes at the moment. So I went next door and got it done
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October 2023 by Juliet McMilion
Ryan was amazing and honest and someone I could trust 100% Raymond was almost as great as Ryan. They do NOT try and sell you things that I know are needed in my car. 5 Stars⭐️⭐️⭐️⭐️⭐️Service: Oil change
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October 2023 by Nick Rager
Great service with oil change. Technicians thoroughly explained what the were doing. Would recommend.Service: Oil change
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October 2023 by Nathan Caron
Went in for an oil change on a new fleet vehicle with 14k miles. It took them 2 hours to change it because they "were waiting for a purchase order" from the fleet management company. Once I got the invoice, I could see that they snuck in a "high mileage service" and "fuel system cleaning." This was not communicated to me, and I had no choice in the matter. A 14k mile vehicle does not need a fuel system cleaning. Also, this threw a Bank 1 Too Rich code that I had to troubleshoot and clear with an OBD scanning tool.I can respect the hustle since I am not paying for it, but I will never bring any of our fleet vehicles here again. It is just a shady operation with uncertain outcome. While onsite, I watched them service another customer's car, and they overfilled either the washer fluid or the coolant, which caused it to leak out all over the ground. Poor observational skills with this low tech team. They are a shining example of why you should learn to service your own vehicles because these sorts of operations attract shady people.Edit: Today I took another fleet vehicle to place next door, Express Oil Change. Vastly superior team there.
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October 2023 by Chetta Smith
I DO NOTTTTTTT RECOMMEND THIS OIL CHANGE SERVICE TO ANYONE(9th Ave Pensacola fl) TO CHANGE THEYRE OIL . I took my Jeep to this place with no problem at all that I’ve had for a year or so No lights on my car at all . Decided to stop one day on. THEY BLEW MY ENGINE IN MY CAR AND YET TOOK FULL RESPONSIBILITYService: Oil change
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September 2023 by Joy John
Victor and the staff are thorough and professional. I’ve been coming here for years and highly recommend all the services they provide.
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September 2023 by Keith Smith
Service was completed quickly and professionally. Coupons and discounts were made available. Great service.Services: General repairs & maintenance
