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November 2023 by Daniel Cook
Great experience on Mobile Hwy yesterday morning. The kid that helped me, I’d offer him a job any day. Great crew they have there that communicates well.
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October 2023 by Gabrielle Brewton
I always come to this location but have never left a review. This crew is always so kind and have time management under their belt! I am always in and out and satisfied with the work provided. If I ever have any questions they provide me with recommendations or different services they offer. This is my go to spot when I need things done the right way! Thank you!Services: Tires
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October 2023 by Keith McNorton
In today’s customer service market it’s hard to find a service provider that does good work and provides great customer service. Today I had a great experience at American Lube Fast and I’m one of many satisfied customers, and happy to write this review.-KeithPensacola, FlService: Oil change
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September 2023 by Thomas Addy
They never answered my complaint about a stripped oil cap that occurred during a recent oil change at one of their locations; which speaks volumes about their overall customer service.Service: Oil change
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September 2023 by Abby Sanders
They were so fast doing my oil change that they didn't put my under carriage back on right. I was dragging it as I drove away.
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September 2023 by Megan R.
I want to preface by saying I have NEVER written a positive (or in this case NEGATIVE) review & if I could rate this place 0 stars, I would. I have also been to quick service auto shops all my life, all over the US, and I have never been so upset and "played", EVER.I needed to replace JUST my driver side, tail light. When I got there, they said they could, but also said my whole light wiring assembly had to be replaced. I declined that service because it would have cost me $600 which I was not prepared to pay, at least not today- afterall, I've had 'dead lights' replaced before, and this has NEVER been brought to my attention. After they replaced the bulb, I asked for them to sit in the driver seat so I could go rear of my car and make sure everything was working before I cashed out and went on my day. That is when I realized now BOTH SIDE tail lights are not working. They seemed to "not know" a lot, but they knew how to have me leaving the shop with my car in worse shape then it was when I got there.I was just charged for the bulbs which totaled me at $38, but at that point, even $1 would have been too much. I like to think I am fair, and a very understanding customer, because i too work customer service and some people are just "Karen's". However I don't need to be an expert at cars to know that this isn't right. I came in to replace my driver side tail light. Now neither one of my taillights work, and supposedly my whole wiring assembly is to blame.
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August 2023 by A Brown
The crew is courteous, knowledgeable, efficient, and respectful. The mechanic made recommendations and told me which of his recommendations was most important. I will return here for my next oil change
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June 2023 by Robin Foster
I sent my teen driver in for an oil change! They will never get my business again! Any business that uses people's lack of automotive knowledge to add services without really needing them is an absolute DISGUSTING THING! MAKES ME SICKService: Oil change
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June 2023 by Miss Massacre
They are always super kind, and efficient at this location. I have been here quite a few times, and always receive amazing service.Services: Air & cabin filter replacement
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May 2023 by Jill Saighman
I have had an oil leak since thier work. I returned to the facility to have it addressed. Was told that it was fluid on the frame. So made an hour trip to be gaslighted. Continues to drip, I can reach up and touch the drain plug with dripping oil covering my finger. Corporate will be my next contact.
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April 2023 by Yaritza H.
Although the company changed to Grease Monkey the Manager Andrew and Tech Cody did an excellent job.Topped off my liquids,and washed my window.I came for an o/c and engine airfilter..yall did an amazing job and left no oily fingers on my engine cover. Appreciate the clean service. JOB WELL Done. And the price is reasonable! Will be back again.
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April 2023 by Lili Gulsby
I was very disappointed. I've used American lube for 40 years. I have four vehicles involving my house that I have used. I strongly Don't recommend them again, the one on Michigan avenue. Now that the other employees are gone, you are not courteous. I'm used to full service paying $91 now for an oil change that lasted 10 minutes. They didn't check my air pressure didn't check my lights to see if any of them's work. Didn't even look at my windshield wipersService: Oil change
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April 2023 by Rhyanna Hallauer
Was in and out pretty quickly even with being short staffed. Rob and the other technician on staff were very personable, professional and respectful. Was my first time at this location and I would go again.Service: Oil change
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April 2023 by RJ Jones
Came in today, these guys were short handed only 2 guys on site, pulled me and another guy in and took care of us... appreciate the service, I know how it feels to be short staffed at my job. Keep up the great work fellas, will definitely continue to use this siteService: Oil change
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April 2023 by David Williams
Manager was professional and efficient in service. Keep good records of my service history. Only provided services ask by the customer, Made suggestions as see needed.Services: Air & cabin filter replacement
