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November 2023 by Pamela Mittlesteadt
I recently upgraded to a new IPhone 15. I bought several accessories for it the day I got my phone which was not cheap. I needed a car charger the following week, the lady was the only employee in the store. I said I needed a car charger she said it’s better to buy 3 items to get 20% off. Instead of just selling me the charger which is on sale for $17.50 she ended up giving me pieces the charger block, the cables, and a flat charger for $10 the total was $59.34. She failed to put it under my phone number, therefore, I have no record, except the charge on my credit card which shows on my bank statement.I went to another AT&T store a week later to buy another charger as I was at a car wash and the one I had disappeared. The employee took a car charger off the shelf and looked up the price $17.50, $18.81 with tax…he put it under my account. See picture advertised at AT&T store.The lady employee is a scammer trying to make a commission…I paid $18.81 on the 27th of November and $59.34 for the car charger and a $10 charger on the 21st of November 2023. Be aware.
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November 2023 by Lisa Chandler
This store was amazing Kayla fixed everything. I lost my husband and i had to change everything in my name and she was polite and very efficient. Even got me a lower plan for all my services though it took hours she was still very positive and made sure I was taking care of.
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November 2023 by Tim Smith
Only one person to service customers. We needed a quick number transfer. He was in the middle of selling an iPhone. He could have asked if the customer minded him transferring or number which wold have taken less than 2 minutes. But he made us wait over an hour, while he pressure sold the other customer.
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September 2023 by Jerry Roscom
Great staff. Very professional. Good job.
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July 2023 by Rosemary I will be there for you head
Kayla did a wonderful job helping me find the right phone even though I said I would never get an iPhone I’m glad she convinced me to get cause I love it. I give her a five star on everything
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May 2023 by five flags
Have I phone this store sold me in February. Yesterday it went totally black and shut off. Went to this store and they couldn't figure it out and sent me to a private store. They tried and couldn't fix it - AT&T told me had to call Apple - they should have called them. Typical hand a problem off approach - even Apple rep said same thing.
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May 2023 by Brian Moore
Kate was amazing she help my grandson and I set up an account together and was so helpful
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April 2023 by Yohana Lopez
Wow! Services are reliable and professional. I interacted with Jordan. If your looking for a straight-up person, helpful, and genuine he is your guy. I said the truth upfront please and Jordan found me the best deal with a transparent offert and prices for my family account.
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April 2023 by Joseph Campbell
Lazy and incompetent liars. I am not going to sit here and write out the story. Just drive to the other store(s). The world we live in today... you're lucky.
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April 2023 by Robert
Very friendly staff. Go see Jordan he will WORK for YOU.
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January 2023 by Jamie Nicole
Listen to me, they have really nice people that work here! However, do not leave here without double checking everything! And I mean everything, make sure your phone can call out, and that you can receive calls, make sure that you have your hotspot working and good to go! If you are a current customer and you do a trade-in plan, make sure they explain to you that the bills are going to be high for the first couple of months and not exactly what is being told to you until everything settles within your account! Then you also will not freak out when you see an extra $30 charge after doing a trade-in and were told that it was only going to be 14 extra dollars a month !
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December 2022 by Ria Bear
Kayla was very helpful and fun to communicate with and fixed my problem. Very thankful for her
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December 2022 by Greg Krainiak
KAYLA WAS A BIG HELP IN SOLVING OUR PROBLEM. LIKE A BREATH OF FRESH AIR.
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September 2022 by Demitri Kent
Kate and John were super awesome and helpful and saved me a lot while simultaneously setting me up with a new phone and watch bundle. Goodbye Verizon hello AT&T
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September 2022 by Tori B
The store was supposed to be open however it wasn't
