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January 2024 by Todd Vernon
You came highly recommended from other parents who have children at Prnsacola Christian College. Firestone did a pressure test and told us the radiator and thermostat would need to be replaced, $1700.00 job. Your pressure test revealed a crack in the housing of the thermostat, a $282 job. I currently am contacting the home office of Firestone to complain. Thank you for not taking advantage of a student who might not know better. I too will highly recommend your services.
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January 2024 by Terry Hensley
This is the second time I've used you folks and couldn't be any happier. I highly recommend this place to other women who have been taken advantage before. They get the job done and are fairly priced. Thank you for helping me get my car back on the road.
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January 2024 by Cindy Hasty
I am very pleased with the work that I had done on my Nissan Rogue. Mike and Austin we're very professional. The issue I brought my vehicle in was explained to me exactly what they were going to do gave me a price right up front. Have used them on two of my other vehicles it's been many years ago though but I will continue to use aAutomotive Alternative. Thanks so much.
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January 2024 by Joseph Choi
I full-heartedly endorse Automotive Alternative for their exceptional service and customer care. Unlike the typical stereotype of mechanics overcharging and cheating customers, this shop defies that perception. Their team is sincere, fair with pricing, and provides genuine assistance. Moreover, their military discount significantly reduced my expenses. Undoubtedly, one of the finest mechanic shops in Pensacola.
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January 2024 by BJ Black
I was very pleased with the service I received. Mike took time to explain what my problem was and how it would be fixed. He was up front with the cost. My car is now running smooth again and I am thankful to Automotive alternative for their help. I would refer them to all my friends who need their service.
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January 2024 by Johnny Taylor
Good shop reasonable prices. You may have to wait a little bit to get your car in there but it’s way worth it. They fixed my truck for Half of what it would cost if I took it to the dealership.
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December 2023 by Matthew Lowry
This place is amazing. From start to finish they are professionals and call youBefore any major is done to your vehicle. My wife’s vehicle had all sorts of problems and within 2 days.. THEY WERE GONE!! Thank you for getting my wife back on the road!
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November 2023 by Christopher Williams
If I only had one word to describe this business it would be "Honest."I drive an older Jeep Liberty and parts are hard to come by, but not for this shop!They regularly called to keep me updated, were upfront with pricing before work and were very thorough and meticulous on getting right part for the job.If you live in Pensacola, I'd recommend taking your vehicle here over anywhere else... that includes dealerships as well.Services: Electrical repair
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November 2023 by Jimmy St.Romain
Towed my truck in after engine trouble. Mike diagnosed the issue quickly and kept me updated throughout the repair process. He was very patient with my questions and I never felt like he was rushing me off the phone. Repairs turned out to be less invasive than predicted and were performed expeditiously.
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November 2023 by Chris Gahimer
Our family used to own a local shop, now retired. Have known the owner since the 80's. He and his staff are professional, friendly, and honest.This is how we ran our shop and why I chose Automotive Alternatives for my service needs.
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October 2023 by Melinda Ewers
I had been using a franchise auto shop for the repairs on my vehicle however, they were unable to preform a particular repair on my vehicle. Mike and his crew at Automotive Alternative not only were able to preform the repair, but found the actual problem requiring the repair. I not only saved money, but I felt comfortable that my vehicle was well taken care of. I will not take my vehicle anywhere else from now on. I would highly recommend this establishment.Services: Auto engine diagnostic
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October 2023 by Andrea K. Smith
After my experience with Mazda Service, I Googled around to see who I can take my car to have the Engine check due to the light being on. I came across Automotive Alternative and read their reviews and I thought well they're worth a try..if the reviews are true, I'll be in luck. True enough I was in luck. I called and they suggested I bring the car in...so I did so the following week..they diagnosed the vehicle and advised me that I could drop the car off to them by placing a key in the drop box and they'll complete the work the following Monday. So far, I'm very pleased. My truck seems to be back to its normal ride. I'll have to go back for another concern I have, then I'll learn names. But as for now Austin and Steve was pleasant to work with. Thank you all very much!!
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October 2023 by Lisa Lambert
I had a great Experience with Automotive Alternative! They had to order a very hard to get part and Austin kept me updated and they fixed my van in a timely manner . They have very good customer service and the issue I had with my van is fully repaired.Service: Brakes
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September 2023 by Bob V.
I had my car repaired at Automotive Alternative ($1500 rear end assembly). I took it home after they repaired my Jeep but it still sounded like it was broken so I took it back to them (twice in first 3 months). He insisted it was fixed properly and that the noise was normal. He continued to say there was nothing wrong with it until the (6mo) warranty expired. Couple of months later, the car broke and he said too bad the warranty has expired. When I confronted him about what he did and the dishonesty, he said okay he'd fix it after he found the parts and then kept telling me he can't find parts. Then he ghosted me. Buyer beware. Update: Automotive Alternative reimbursed us. rating bump to 3 stars. Thank You.
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September 2023 by Meagan
They did an amazing job! Communication was great and although they always have a big workload did there best to get me in and out!!
