-
March 2025 by G Way
We are very pleased to with our install. Michael Dewis did an amazing job!
-
February 2025 by Betty K Carlin
Stephanie was very helpful in making our selection on our new
tub to shower conversion. Thank you.
-
February 2025 by Isaiah Siler
Another job well done.
-
February 2025 by Tony Molino
Stephanie Morris was the one that helped us with all are options.
Cody Anderson did our installation. Turned out perfect. Very happy.
-
February 2025 by Cathy Molino
Best experience ever. Stephanie Morris helped with all the options and Cody Anderson did the installing. He did such a great job. We love our shower. Highly recommend.
-
February 2025 by Tonya Bunn
Great experience! Looks great! Thanks to our salesperson, Stephanie and our installer, Michael. Wonderful job all around.
-
February 2025 by Dana Granberg-Nill
We had a fantastic experience with Bathfitter, and we can’t say enough great things about Stephanie! She was absolutely essential in helping us make a last-minute decision to get a third bathroom done before our renters checked in. From start to finish, she was fast, friendly, professional, and incredibly accommodating to our schedule. Her efficiency and expertise made the whole process seamless, and we are beyond happy with the results. The bathroom looks amazing, and we’re so grateful for her dedication to making it happen on such short notice. Thank you, Stephanie and the Bathfitter team! Highly recommend!
-
December 2024 by Rosie Highers
Three years ago I had Bath fitters install a new liner in my bathroom. There were some issues with the install (3) liners before they got it right. There were still issues with the liner not stuck to the back of the tub, but I was done with complaining. They said that sometimes happens.
Now 5 months ago I noticed the grout was turning color between my tiles. I tried all kinds of cleaners and nothing helped. Meanwhile I had my kitchen remolded and when they tore down the wall you saw the backside of the tub. The bottom of the wall had rotted away and so did the floor that the tub was sitting on. The floor was also wet and had black MOLD. It was on a Friday so I could not do anything until Monday. I called Bath Fitters first thing Monday morning and talked to Shimmica. I told her to have someone call me back that day asap. NO ONE CALLED.
I called back and talked to Trish and told her to have someone at my house before 12:00 on Tuesday before the tub was removed. NO ONE CALLED. I called back on Tuesday and talked to Vicky and she sent me to another girl whose name I did not write down and she sent out an email that said “Call this lady asap she is going to call a lawyer.”
I got a phone call and Joe showed up at my house after the tub was removed and the walls were gone. I had MOLD in my house that needed to be removed. I needed my floor repaired that was holding my tub in place. We also found out that the tub liner was not the correct one for type of tub I had and mold on all 3 sides of the wall and all 3 sides were wet. The tub was pushing against my tiles and making them loose up to where they were leaking. The tub did not adhesive itself on the backside of the tub and If we were not remodeling we would have never known about the leak and the tub would have fallen through the floor.
I asked Bath Fitters for compensation for the cost to get the bathroom fixed. Do you think in your right mind that I would have bath fitters come into my house and do a shabby job again.
Claim Profile
Claim For: Rosie Higher
Claim Number: 1294
Branch: BFU365 - Pensacola, FL
EOI Reference: 365006026
I am writing to confirm that the claim is denied because Mrs. Higher opted to tear out our product and install another one without giving Bath Fitter a chance to come in and fix it. Consequently, the warranty is void.
I called to give them a chance and they never called me back when I called them 3 different times.
SAVE YOUR MONEY AND GO SOMEWHERE ELSE
-
December 2024 by Dale Brock
I cannot say enough good things about Bathfitter. The product is fantastic. Our installers Cody and Chris were both fantastic. They were very professional very friendly and did an awesome job. They explained everything to us and left everything clean as a whistle. Our bathroom looks fantastic. I also want to give a shout out to Isaiah. He was our first contact and he is absolutely fantastic as well. Thank you so much Bathfitter. We've been living with an ugly bathroom for 30 years or more and now it is beautiful.
-
November 2024 by Pat Ketring
Our installer Kenneth Springfield was very professional very nice and knowledgeable and answered all of our questions that we asked would recommend him for any job.
-
November 2024 by Philomath man
Bathfitter did a great job changing my tub into a shower. Thanks Chris J, and Cody A. For your hard work and professionalism. The job was done fast with minimal mess.
-
November 2024 by Jim Fee
Love the new shower. The install was a great experience, both Michael and Chris did a clean install. Both men were very polite and spoke highly of working for Bath Fitters. I was impressed that the entire job only took 6 hours. The sales representative Stephanie Morris also did a great job. She was very knowledgeable on the product and was able to answer all my questions and concerns.
Thank you for a great experience
Jim
-
November 2024 by Patrick Lanza
Great job by the Installers Cody, Michael and Chris. They showed up on time, worked diligently, were polite and respective of the work area surroundings. New Tub and new Shower are fantastic. Kudu's to Isaiah , my sales representative. All are keepers. Thank you
-
October 2024 by Max Soelzer
Bath Fitter is a very professional and experienced company. I would highly recommend them! Efren Del Villar was very professional and pleasant to work with as well.
-
October 2024 by HRH Richard Prince of Judah
Chris was a great technician. He even ran to Home Depot to make sure he had the right part for the job. That’s going the extra mile on service! Thanks Chris and Bath Fitter… AAA+
