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March 2024 by Heath Percy
Unprofessional, rude, and not willing to help find the lug nut lock key they lost and told me to get a lawyer. Be careful using this company will take you things and not give them back.
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December 2023 by savannah claerbout
Rob with Bayside helped me with a flat tire today through my insurance and he went above and beyond for me! He was extremely helpful and kind! I will definitely keep this company in mind for any issues I have
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August 2023 by Dibitha Hammett
They arrived really quick. Nathan was awesome.
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July 2023 by Jodie Dyer
Car broke down on the interstate in the rain this company was absolutely amazing, efficient, super nice, caring and best price in town !!! I highly recommend!!!!!!!!!Service: Car towing
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June 2023 by Summer Waters
I got a flat tire and tried fix a flat and calling multiple tire and towing places around. Bayside was happy to come and help me out and the only place that would at that! The driver was very nice and it didn’t take long. 10/10 recommend
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May 2023 by Dayle P.
2 Thumbs Down for Bayside TowingOn base an needed a tow to auto shopGEICO connected BAYSIDE for my towing ----- much later BAYSIDE contacted us stated tow trucks were not allowed on Base( they LIED)I went to Gate and Guards informed me Tow trucks Are Allowed on Usaf bases/ Was informed if tow truck was turned away or not allowed then something was wrong with creditialsNEVER call BAYSIDE - LiarsWill do my best to get them out off GEICO system it's - WE THE PEOPLECALL C&B 850 862 9940ask for Nick very friendly and educated
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May 2023 by Alice d
Wish I could give negative stars. Driver completely blocked the street. Took him 4 or 5 tries to get lined up and didn't think maybe I should let these people go. Called to let them know and got "well they gotta do what they gotta do". WOW. Such wonderful customer service from this company!!
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April 2023 by Hollie S.
This company is complete garbage! Their drivers could CARELESS about other people's safety as long as they get to their wreck for money!! Their drivers have almost hit children by FLYING THROUGH MY NEIGHBORHOOD! They hire complete IDIOTS!! Every single driver is a moron.
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March 2023 by Michelle V.
Chris and Dena are horrible people. The reviews you see on the internet, are fake. They had people write them, to make there so-called company, look better than they actually are. I would put NO stars, if it was an option. They DO NOT follow DOT FEDERAL GUIDELINES. They make up their own. I don't give business to people who are corrupt and think they are UNTOUCHABLE!!! I wouldn't, if I were you. Please give your money to businesses that care about people, for once. You barely can find that in this chaotic day and time.
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November 2022 by TH
Their drivers are COMPLETELY ignorant. One of your drivers was driving down my road and almost hit my child. He was on his phone. I reported it to the police department and he also had his name on the back of his truck.
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October 2022 by Oscar Jones
Tried to tell the driver that he was putting my neighbor's car in the wrong spot and the driver was soo rude and smart lipped that he wouldn't listen and he started to put the car in my spot anyway. I had to go get my neighbor to tell him it was not the right spot. Very rude and aggressive to an old man !!! Good thing my son wasn't standing there !!!
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October 2022 by Samantha R.
Though it sucks that my truck got towed at all due to an accident-these people have been so nice and helpful! They worked with me on my bill to get it released to the insurance company... they really went to bat for me! If you're in a tough situation, you couldn't ask for a better company to "get in a bind with"... a huge shout out of thanks for their kindness! They let me vent and cry :) They are truly good hearted people. Thank you from Hope Cauthen Freebird
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September 2022 by Amanda C.
I found myself with a huge problem (my vehicle was in an accident and gotten towed) and the people here are kind, patient and extremely helpful. They saved me a lot of headache and money. I'm truly thankful for people here at Matchett.
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August 2022 by Renee Breal
If a zero could be given it would be. Very unprofessional, unorganized. And rude! Husbands car was left on the interstate because it was broke down, from sitting in the big pile up on the interstate last Friday. We went back the next morning to get it and FHP had had it towed, and 5 hours after it was picked up I was in contact with them. (After I tracked it down because we had no idea it had even been towed) Was told I could not get the vehicle until Monday morning when the office opened, would have someone call me back a few hours later after she had talked with the driver. I called multiple times since I had not heard back that Saturday to only get an answering machine that wouldn’t accept voicemails. I finally got a different girl Lexi around 4, who rudely said it wasn’t her I had talked to but I couldn’t do anything until Monday. Monday comes husband calls to get the truck where he is then told he could not replace the battery terminal on their lot, that he would have to have it towed elsewhere or pushed out of their lot toReplace it. Needless to say he got the truck, replaced the part and paid the crooks. Was charged a “storage fee” for it being there for 1 day, even tho they were closed. This place is completely crooked.
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July 2022 by Andrea Julian
Lady over the phone was very helpful, nice and had a great personality.Service: Car towing
