Bob Tyler Auto Body Shop is a reliable and customer-focused auto repair service in the Pensacola and Fort Walton Beach, FL area. The team at this shop is known for their expertise, professionalism, and dedication to providing excellent service. Customers have praised the knowledgeable and hardworking staff, including Mike Brixey, who goes above and beyond to ensure customers' needs are met. The shop is equipped with the necessary tools and equipment to restore vehicles to their pre-accident condition, whether it's a minor fender bender or more substantial damage. Reviewers have highlighted the shop's accommodating nature, with staff members promptly ordering and installing replacement parts to get customers back on the road quickly. The service department, led by advisors like Michelle, is described as efficient, friendly, and committed to customer satisfaction. While the majority of reviews are overwhelmingly positive, one customer did express frustration with the warranty coverage on their tires, which they believed was included but later found to be not the case. However, this appears to be an isolated incident, and the overall feedback suggests Bob Tyler Auto Body Shop is a reliable and trustworthy choice for auto body repairs and maintenance.
I made an appt for a tire rotation and when I showed up I was told I had no appt. I spoke with the Service Manager Eric Carlson and he took care of me and got me in and out. Great customer service. Thanks! Rafe Beresh
January 2024
JULIANA NARANJO did a great job and she gave to me a Good deal on my Car, I highly recommend Thank you!
October 2023
We've purchased numerous cars over the years from Bob Tyler Toyota and have always appreciated the work the sales rep put in on our behalf. However, Ms Alyssa Cannon went far above and beyond. Knowledgeable, friendly, humorous, and professional. What a tremendous champion for Bob Tyler Toyota.